Citibank 2013 Annual Report Download - page 38

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EMEA REGIONAL CONSUMER BANKING
EMEA Regional Consumer Banking (EMEA RCB) provides traditional banking and Citi-branded card services to retail customers and small- to mid-size
businesses, primarily in Central and Eastern Europe and the Middle East. The countries in which EMEA RCB has the largest presence are Poland, Russia and the
United Arab Emirates.
At December 31, 2013, EMEA RCB had 172 retail bank branches with approximately 3.4 million customer accounts, $5.6 billion in retail banking loans,
$13.1 billion in deposits, and 2.1 million Citi-branded card accounts with $2.4 billion in outstanding card loan balances.
In millions of dollars, except as otherwise noted 2013 2012 2011
% Change
2013 vs. 2012
% Change
2012 vs. 2011
Net interest revenue $ 948 $ 1,010 $ 915 (6)% 10%
Non-interest revenue 501 475 614 5(23)
Total revenues, net of interest expense $1,449 $ 1,485 $ 1,529 (2)% (3)%
Total operating expenses $1,323 $ 1,433 $ 1,337 (8)% 7%
Net credit losses $ 68 $ 105 $ 172 (35)% (39)%
Credit reserve build (release) (18) (5) (118) NM 96
Provision for unfunded lending commitments —(1) 4 100 NM
Provisions for credit losses $ 50 $ 99 $ 58 (49)% 71%
Income (loss) from continuing operations before taxes $ 76 $ (47) $ 134 NM NM
Income taxes (benefits) 17 (10) 55 NM NM
Income (loss) from continuing operations $ 59 $ (37) $ 79 NM NM
Noncontrolling interests 11 4 — NM —%
Net income (loss) $ 48 $ (41) $ 79 NM NM
Balance Sheet data (in billions of dollars)
Average assets $ 10 $ 9 $ 10 11% (10)%
Return on average assets 0.48% (0.46)% 0.79%
Efficiency ratio 91 96 87
Average deposits $ 12.6 $ 12.6 $ 12.5 —1
Net credit losses as a percentage of average loans 0.85% 1.40% 2.37%
Revenue by business
Retail banking $ 868 $ 873 $ 874 (1)% —%
Citi-branded cards 581 612 655 (5) (7)
Total $1,449 $ 1,485 $ 1,529 (2)% (3)%
Income (loss) from continuing operations by business
Retail banking $ (23) $ (92) $ (45) 75% NM
Citi-branded cards 82 55 124 49 (56)
Total $ 59 $ (37) $ 79 NM NM
Foreign Currency (FX) Translation Impact
Total revenue (loss)-as reported $1,449 $ 1,485 $ 1,529 (2)% (3)%
Impact of FX translation (1) —(15) (90)
Total revenues-ex-FX $1,449 $ 1,470 $ 1,439 (1)% 2%
Total operating expenses-as reported $1,323 $ 1,433 $ 1,337 (8)% 7%
Impact of FX translation (1) —(20) (89)
Total operating expenses-ex-FX $ 1,323 $ 1,413 $ 1,248 (6)% 13%
Provisions for credit losses-as reported $ 50 $ 99 $ 58 (49)% 71%
Impact of FX translation (1) —(1) (3)
Provisions for credit losses-ex-FX $ 50 $ 98 $ 55 (49)% 78%
Net income (loss)-as reported $ 48 $ (41) $ 79 NM NM
Impact of FX translation (1) —5 1
Net income (loss)-ex-FX $ 48 $ (36) $ 80 NM NM
(1) Reflects the impact of foreign exchange (FX) translation into U.S. dollars at 2013 average exchange rates for all periods presented.
NM Not meaningful