Citibank 2011 Annual Report Download - page 25

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3
CITIGROUP’S 2011 ANNUAL REPORT ON FORM 10-K
OVERVIEW 4
CITIGROUP SEGMENTS AND REGIONS 5
MANAGEMENT’S DISCUSSION AND ANALYSIS
OF FINANCIAL CONDITION AND RESULTS
OF OPERATIONS 6
Executive Summary 6
RESULTS OF OPERATIONS 10
Five-Year Summary of Selected Financial Data 10
SEGMENT AND BUSINESS—INCOME (LOSS)
AND REVENUES 12
CITICORP 14
Global Consumer Banking 15
North America Regional Consumer Banking 16
EMEA Regional Consumer Banking 18
Latin America Regional Consumer Banking 20
Asia Regional Consumer Banking 22
Institutional Clients Group 24
Securities and Banking 26
Transaction Services 28
CITI HOLDINGS 30
Brokerage and Asset Management 31
Local Consumer Lending 32
Special Asset Pool 35
CORPORATE/OTHER 36
BALANCE SHEET REVIEW 37
Segment Balance Sheet at December 31, 2011 40
CAPITAL RESOURCES AND LIQUIDITY 41
Capital Resources 41
Funding and Liquidity 47
Off-Balance-Sheet Arrangements 53
CONTRACTUAL OBLIGATIONS 54
RISK FACTORS 55
MANAGING GLOBAL RISK 66
Risk Management—Overview 66
Risk Aggregation and Stress Testing 67
Risk Capital 67
Credit Risk 67
Loans Outstanding 68
Details of Credit Loss Experience 69
Non-Accrual Loans and Assets, and
Renegotiated Loans 71
North America Consumer Mortgage Lending 75
North America Cards 82
Consumer Loan Details 84
Consumer Loan Modification Programs 86
Consumer Mortgage—Representations and Warranties 88
Securities and Banking-Sponsored Legacy Private-Label
Residential Mortgage Securitizations—Representations
and Warranties 91
Corporate Loan Details 92
Exposure to Commercial Real Estate 94
Market Risk 95
Operational Risk 106
Country and Cross-Border Risk 107
FAIR VALUE ADJUSTMENTS FOR
DERIVATIVES AND STRUCTURED DEBT 113
CREDIT DERIVATIVES 114
SIGNIFICANT ACCOUNTING POLICIES AND
SIGNIFICANT ESTIMATES 116
DISCLOSURE CONTROLS AND PROCEDURES 122
MANAGEMENT’S ANNUAL REPORT ON
INTERNAL CONTROL OVER FINANCIAL
REPORTING 123
FORWARD-LOOKING STATEMENTS 124
REPORT OF INDEPENDENT REGISTERED
PUBLIC ACCOUNTING FIRM—INTERNAL
CONTROL OVER FINANCIAL REPORTING 126
REPORT OF INDEPENDENT REGISTERED
PUBLIC ACCOUNTING FIRM—
CONSOLIDATED FINANCIAL STATEMENTS 127
FINANCIAL STATEMENTS AND NOTES TABLE
OF CONTENTS 129
CONSOLIDATED FINANCIAL STATEMENTS 131
NOTES TO CONSOLIDATED FINANCIAL
STATEMENTS 137
FINANCIAL DATA SUPPLEMENT (Unaudited) 286
Ratios 286
Average Deposit Liabilities in Offices Outside the U.S. 286
Maturity Profile of Time Deposits ($100,000 or more) in U.S. Offices 286
SUPERVISION AND REGULATION 287
Customers 288
Competition 288
Properties 289
Legal Proceedings 289
Unregistered Sales of Equity; Purchases of Equity Securities; Dividends 290
Performance Graph 291
CORPORATE INFORMATION 292
Citigroup Executive Officers 292
CITIGROUP BOARD OF DIRECTORS 295