Citibank 2011 Annual Report Download - page 18

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Global Transaction Services (GTS) provides
cash management, trade and securities
services to companies, governments and
other institutions in the U.S. and more than
140 countries.
GTS intermediates more than $3 trillion in financial,
commercial and capital flows daily and provides access to
technology platforms, regulatory knowledge, operational
expertise and data-driven analytics that enable corporations,
financial institutions and governments to manage their
financial operations efficiently, with visibility and control
across their enterprise and supply chains. Clients benefit from
the scale and consistency of our global platforms, service
experience, connectivity to market infrastructures, and proven
operating expertise in developed and growth markets. The
business’ growth strategy is well-aligned with the fundamental
trends that are shaping change across all industries:
globalization, urbanization and digitization.
Ninety-nine percent of Fortune 100 companies and
93% of Fortune Global 500 companies count on GTS to
support their treasury operations with global solutions for
payments, collections, liquidity and investments by working
in partnership with export credit agencies and development
banks. We also serve our clients’ critical trading partners
by delivering supply chain financing solutions as well as
medium- and long-term global financing programs across
multiple industries. In 2011, clients doing business with
Citi in 10 or more countries generated over 60% of GTS’
total revenues.
More than 400 of the world’s top 500 banks and 200 of the
top 300 asset managers rely on GTS to provide correspondent
banking, investment administration solutions and securities
services through our global network. We provide customized
investment servicing across traditional and alternative
investment strategies, asset classes and geographies and
help clients meet their performance objectives. We also
assist governments around the world to enhance the delivery
of services to citizens while supporting the vital need for
efficiency reform through e-government initiatives. GTS is
an important contributor to the company’s Citi for Cities
initiative, which helps cities address the needs of their rapidly
growing populations through improvements in citywide
efficiency, infrastructure modernization, and increased citizen
empowerment and access.
We also are becoming increasingly critical to our clients as
they expand their operational footprint and supply chains,
particularly in the developing markets. The business is
uniquely placed to capture the growth in developing-market
trade and capital flows, including the cross-regional flows
between Latin America, Africa and Asia.
By continuing to invest in technology and talent, GTS is
innovating with clients and developing solutions that meet
and anticipate their needs. With this in mind, we’ve established
Citi Innovation Labs in Dublin, Singapore and Lodz (Poland) to
expedite the development of new applications. From mobile
payments that increase financial access for the unbanked
in developing markets to digital identity management
solutions that help clients better serve their own customers,
GTS focuses on delivering accessible, digital solutions in an
increasingly information-driven business.
Economic uncertainty, along with vast changes to the
regulatory and competitive landscape, presents
broad-reaching implications for our clients and their
operations. We are helping clients navigate through this
period of volatility with solutions that improve efficiency,
maximize the value of capital, protect the integrity of their
supply chains and manage risk to help ensure their success in
this emerging environment. As a strategic partner to its
clients, GTS is the backbone of Citi’s global franchise.
Global Transaction Services