Capital One 2010 Annual Report Download - page 10
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8
We’re committed to helping the communities
where our customers and associates live and work
When our communities thrive, so do our people, and so does Capital One. That’s why we’re helping to
expand economic opportunities for our communities through a comprehensive approach we call Investing
for Good. We’re providing millions of dollars in philanthropic grants. We’re financing multi-million-dollar
affordable-housing developments and providing access to banking products and services. And our great people
are generously giving their
time and talents back to the
communities where they live.
In 2010 Capital One associates
mentored small-business
owners to improve their
managerial skills and financial
know-how, worked with
first-time home buyers
to prepare them for the
responsibilities of home
ownership and to help them
gain access to affordable
and sustainable mortgages,
and taught the basics of
money management to
more than 60,000 people.
Our local bankers are out
every day meeting with
customers, residents, and community leaders to listen to their needs and connect them with the services
and resources they need. Our associates volunteer their expertise and time to scores of community
organizations – 126,500 hours in 2010 alone. Over 100 of our executives serve on non-profit boards.
These efforts are delivering significant results to our communities. Here are just a few examples
from 2010:
• In Washington we have provided more than $60 million in specialized financing to build or renovate
more than 450 apartments for seniors, working families, and low-income residents.
• In New Orleans we continue to invest in the rebuilding of the city by financing housing for low- and
middle-income residents. We also established a program to train residents as teacher’s aides for
In 2010 Capital One associates taught the basics of money management to more than 60,000 people
– students, consumers new to banking, first-time home buyers, small-business owners, and others.