Capital One 2012 Annual Report Download - page 290

Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure
None.
Item 9A. Controls and Procedures
(a) Disclosure Controls and Procedures
As of the end of the period covered by this report and pursuant to Rule 13a-15 of the Securities Exchange Act of
1934 (the “Exchange Act”), our management, including the Chief Executive Officer and Chief Financial Officer,
carried out an evaluation of the effectiveness and design of our disclosure controls and procedures (as that term is
defined in Rules 13a-15(e) and 15d-15(e) of the Exchange Act). These disclosure controls and procedures are the
responsibility of our management. Based upon that evaluation, the Chief Executive Officer and Chief Financial
Officer concluded, as of the end of the period covered by this report, that our disclosure controls and procedures
are effective in recording, processing, summarizing and reporting information required to be disclosed within the
time periods specified in the Securities and Exchange Commission’s rules and forms. We have established a
Disclosure Committee consisting of members of senior management to assist in this evaluation.
(b) Management’s Report on Internal Control Over Financial Reporting
The Report of Management on Internal Control over Financial Reporting is included in “Item 8. Financial
Statements and Supplementary Data” and is incorporated herein by reference. The Report of Independent
Registered Public Accounting Firm with respect to our internal control over financial reporting also is included in
Item 8 and incorporated herein by reference.
(c) Changes in Internal Control Over Financial Reporting
We regularly review our disclosure controls and procedures and make changes intended to ensure the quality of
our financial reporting. During the fourth quarter of 2012, we continued to evaluate and implement changes to
processes, information technology systems and other components of internal control over financial reporting
related to the ING Direct and the 2012 U.S. card acquisitions. Otherwise, there were no changes in our internal
control over financial reporting during the fourth quarter of 2012 which have materially affected, or are
reasonably likely to materially affect, our internal control over financial reporting.
Item 9B. Other Information
None.
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