Capital One 2013 Annual Report Download - page 235

CAPITAL ONE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
NOTE 14—OTHER NON-INTEREST EXPENSE
The following table represents the components of other non-interest expense for 2013, 2012 and 2011:
Table 14.1: Components of Other Non-Interest Expense
Year Ended December 31,
(Dollars in millions) 2013 2012 2011
Collections ........................................................... $ 470 $ 544 $ 563
Fraud losses .......................................................... 218 190 122
Bankcard, regulatory, and other fee assessments .............................. 562 525 394
Other ................................................................ 903 1,127 722
Total ................................................................ $2,153 $2,386 $1,801
NOTE 15—STOCK-BASED COMPENSATION PLANS
Stock Plans
We have one active stock-based compensation plan available for the issuance of shares to employees, directors
and third-party service providers. Under the plan, we reserve common shares for issuance in various forms,
including incentive stock options, nonstatutory stock options, stock appreciation rights, restricted stock awards
and units, and performance share awards and units.
The following table provides the number of reserved common shares and the number of common shares available
for future issuance for our active stock-based compensation plan as of December 31, 2013, 2012 and 2011.
Table 15.1: Shares Available for Future Issuance
Available For Issuance
(In thousands) Shares
Reserved
December 31
Plan Name 2013 2012 2011
Amended and Restated 2004 Stock Incentive Plan (“2004 Plan”) ......... 40,000 8,590 10,897 13,286
We issue new shares of common or treasury stock upon the settlement of options and stock-based incentive
awards.
Total compensation expense recognized for stock-based compensation for 2013, 2012 and 2011 was $240
million, $202 million and $189 million, respectively. The total income tax benefit recognized in the consolidated
statements of income for stock-based compensation for 2013, 2012 and 2011 was $91 million, $77 million and
$66 million, respectively.
Stock Options
Generally, the exercise price of stock options will equal the fair market value of our common stock on the date of
grant. The maximum contractual term for options is ten years and option vesting is determined at the time of
grant. The vesting for options is generally 33 1/3 percent per year beginning on or shortly after the first
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