PNC Bank 2011 Annual Report Download - page 20

We include here by reference the additional information
regarding competition included in the Item 1A Risk Factors
section of this Report.
E MPLOYEES
Employees totaled 51,891 at December 31, 2011. This total
includes 45,940 full-time and 5,951 part-time employees.
SEC R EPORTS A ND C ORPORATE G OVERNANCE
I NFORMATION
We are subject to the informational requirements of the
Securities Exchange Act of 1934, as amended (Exchange Act),
and, in accordance with the Exchange Act, we file annual,
quarterly and current reports, proxy statements, and other
information with the SEC. Our SEC File Number is
001-09718. You may read and copy this information at the
SEC’s Public Reference Room located at 100 F Street NE,
Room 1580, Washington, D.C. 20549. You can obtain
information on the operation of the Public Reference Room by
calling the SEC at 1-800-SEC-0330.
You can also obtain copies of this information by mail from
the Public Reference Section of the SEC, 100 F Street NE,
Washington, D.C. 20549, at prescribed rates.
The SEC also maintains an internet website that contains
reports, proxy and information statements, and other
information about issuers, like us, who file electronically with
the SEC. The address of that site is www.sec.gov. You can
also inspect reports, proxy statements and other information
about us at the offices of the New York Stock Exchange, 20
Broad Street, New York, New York 10005.
We also make our Annual Report on Form 10-K, Quarterly
Reports on Form 10-Q, Current Reports on Form 8-K, and
amendments to those reports filed or furnished to the SEC
pursuant to Section 13(a) or 15(d) of the Exchange Act
available free of charge on our internet website as soon as
reasonably practicable after we electronically file such material
with, or furnish it to, the SEC. PNC’s corporate internet address
is www.pnc.com and you can find this information at
www.pnc.com/secfilings. Shareholders and bondholders may
also obtain copies of these filings without charge by contacting
Shareholder Services at 800-982-7652 or via the online contact
form at www.computershare.com/contactus for copies without
exhibits, and by contacting Shareholder Relations at
800-843-2206 or via e-mail at [email protected] for
copies of exhibits, including financial statement and schedule
exhibits where applicable. The interactive data file (XBRL)
exhibit is only available electronically.
Information about our Board of Directors and its committees and
corporate governance at PNC is available on PNC’s corporate
website at www.pnc.com/corporategovernance. Our PNC Code
of Business Conduct and Ethics is available on our corporate
website at www.pnc.com/corporategovernance. In addition, any
future amendments to, or waivers from, a provision of the PNC
Code of Business Conduct and Ethics that applies to our directors
or executive officers (including the Chairman and Chief
Executive Officer, the Chief Financial Officer and the Controller)
will be posted at this internet address.
Shareholders who would like to request printed copies of the
PNC Code of Business Conduct and Ethics or our Corporate
Governance Guidelines or the charters of our Board’s Audit,
Nominating and Governance, Personnel and Compensation, or
Risk Committees (all of which are posted on the PNC
corporate website) may do so by sending their requests to
George P. Long, III, Chief Governance Counsel and Corporate
Secretary, at corporate headquarters at One PNC Plaza, 249
Fifth Avenue, Pittsburgh, Pennsylvania 15222-2707. Copies
will be provided without charge to shareholders.
Our common stock is listed on the New York Stock Exchange
(NYSE) under the symbol “PNC.”
I NTERNET I NFORMATION
The PNC Financial Services Group, Inc.’s financial reports
and information about its products and services are available
on the internet at www.pnc.com. We provide information for
investors on our corporate website under “About PNC –
Investor Relations,” such as Investor Events, Quarterly
Earnings, SEC Filings, Financial Information, Financial Press
Releases and Message from the Chairman. Under “Investor
Relations,” we will from time to time post information that we
believe may be important or useful to investors. We generally
post the following shortly before or promptly following its
first use or release: financially-related press releases
(including earnings releases), various SEC filings,
presentation materials associated with earnings and other
investor conference calls or events, and access to live and
taped audio from such calls or events. When warranted, we
will also use our website to expedite public access to time-
critical information regarding PNC in advance of distribution
of a press release or a filing with the SEC disclosing the same
information. You can also find the SEC reports and corporate
governance information described in the sections above in the
Investor Relations section of our website.
Where we have included web addresses in this Report, such as
our web address and the web address of the SEC, we have
included those web addresses as inactive textual references
only. Except as specifically incorporated by reference into this
Report, information on those websites is not part hereof.
ITEM 1 A – RISK FACTORS
We are subject to a number of risks potentially impacting our
business, financial condition, results of operations and cash
flows. As a financial services organization, certain elements of
risk are inherent in our transactions and are present in the
business decisions we make. Thus, we encounter risk as part
of the normal course of our business, and we design risk
management processes to help manage these risks.
The PNC Financial Services Group, Inc. – Form 10-K 11