Wells Fargo 2014 Annual Report Download - page 21

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Please find page 21 of the 2014 Wells Fargo annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

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Support
WellsFargo’s Military Banking call center
focuses solely on helping members of the
military with their unique financial needs.
Monica Gomez, a customer service
representative at WellsFargo’s Military
Banking call center, can relate to
the challenges that military service
members face when stationed overseas.
“I’ve been in their shoes,” said the
U.S. Navy veteran. “What they’re
going through hits home for me.”
The SanAntonio call center is
focused solely on helping service
members with their unique financial
needs, from preparing for deployment
to getting help with credit card debt
and mortgage payments while on
active duty. Every customer service
representative has military ties. Many
are veterans like Monica. Others are
married to military members or have
a parent or grandparent who served.
“Our backgrounds help us make
a genuine connection with our
customers,” said Monica. “They know
we understand the stress they and
their families are under. And we’re
going to do everything we can to help
them while they’re working hard to
serve ourcountry.”
WellsFargo’s Monica Gomez | San Antonio, Texas
