Wells Fargo 2009 Annual Report Download - page 13

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
“We’re always looking for ways
to save our customers money.”
Hanh Nguyen
Team Member, Harrisburg, Pennsylvania
Hanh Nguyen, a teller in Harrisburg, Pennsylvania, noticed something
as she was handing her customer her banking statement. She asked
a simple question: “How much are you paying in auto insurance?” Nguyen
asked if she had time right now to see if WellsFargo could o er a better
deal. Together, they called a WellsFargo Insurance agent. An hour later, the
customer saved $400 a year in premiums. Then she decided to check our
renter’s insurance, too, and on the same call saved even more money.
“We’re always looking for ways to save our customers money,” Nguyen said.
“We’re her bank. Now we’re her insurance provider, too, which makes life
simpler for her.”
How much are
you paying for
insurance?
The vision that works