Telus 2011 Annual Report Download - page 9

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TELUS 2011 ANNUAL REPORT . 5
In 2011, we:
.Expanded our broadband network to reach close to
2.3 million households in the top markets in B.C., Alberta
and Eastern Quebec
.Upgraded nearly three-quarters of our broadband
footprint to VDSL2 technology, increasing bandwidth to
up to 30 megabits per second (Mbps), and deployed
fibre to the home in certain areas
.Introduced Facebook and Optik on the go services on
Optik TV
.Surpassed the 500,000 TV subscriber milestone, adding
196,000 new customers
.Enhanced delivery capabilities for Optik TV and High Speed
Internet services, including shorter appointment windows
.Strengthened our SMB product offerings and distribution
.Secured contract renewals and additional business with the
Governments of Ontario and British Columbia
.Grew wireline data revenue by $310 million or 14 per cent.
In 2012, we are:
.Enhancing the customer experience by simplifying products,
clarifying communications, and improving call centre wait
times and installation and repair quality
.Continuing to expand our broadband network capabilities
.Accelerating growth of Optik TV and High Speed Internet
services, while increasing revenue and profitability
.Continuing development and roll-out of Optik on the go
and other services to create further differentiation
.Driving increased sales in the SMB market through enhanced
coverage and connectivity, simple and targeted offers, and
high-quality customer service
.Increasing the number of Canadians using our innovative
healthcare technology solutions
.Targeting revenue growth of up to three per cent in our
wireline operations.
Watch TV on your computer,
tablet or smartphone – anytime,
anywhere – with Optik on the
go. Visit telus.com/tvonthego
or scan this code.