Duke Energy 2013 Annual Report Download - page 10
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8
l
DUKE ENERGY
Embracing new technologies and
customer relationships: We’re also
shedding greater light on the intersection of
new technologies and customer expectations.
Customers for decades have expected high
reliability of electric service at a low price
because it is an essential service that underpins
their quality of life and our modern economy.
Thanks to new digital tools, consumers
increasingly want greater control and choice
in how they manage energy consumption
and interact with their utilities. That is why
Duke Energy has initiated efforts to improve
the customer experience and strengthen
our role as a trusted energy partner. This
includes modernizing the
power grid with digital
technologies. Recently,
we installed our 1
millionth smart meter in
Ohio. This new technology helps customers
make more efficient use of energy and paves
the way for new products and services.
Meanwhile, across the nation, new
technologies and nontraditional providers are
tapping into the growing consumer interest
in energy management and on-site power
generation. North Carolina has become a
leading state for solar development, driven
by state policies and tax incentives.
Since 20 07, Duke
Energy Renewables has
invested $3 billion in
building a commercial
renewable energy
portfolio. It now owns
and operates large utility-scale wind and
solar farms in 12 states. And our regulated
utilities have committed to approximately
$6 billion in contracts to supply renewable
energy for our customers. We’re also an
industry leader in testing large-scale battery
storage and other emerging technologies.
Duke Energy established a new organization
in 2013 to develop renewable energy
projects in our regulated utility business.
We are also piloting a renewable energy
purchase option for energy-intensive
customers. Solar energy is important to the
energy future of every state we serve, and
we want to encourage its development in
ways that are fair to all customers.
OUR SENIOR
LEADERSHIP
TEAM:
$3 BILLION
commercial
renewable
energy portfolio
1 MILLION
smart meters
in Ohio