SunTrust 2014 Annual Report Download - page 13

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Please find page 13 of the 2014 SunTrust annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

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LightStream made the loan process unbelievably smooth…
There was not a step of the process that I could have hoped
to go better. I have worked in [banking] and loan funding, and
I have never seen a process this streamlined.
I did a lot of research to make sure I was
getting a great deal, and I was in no way
disappointed. It’s nice to see a bank that
obviously has customer service as a top
priority rather than just closing loans
and collecting interest.”
– LightStream client
• We integrated the LightStream® lending
platform with suntrust.com, giving our
clients access to an efficient, user-friendly
online application and funding process. Going
forward, LightStream will be deployed in
branches as the primary platform for auto and
other unsecured loans.
Mortgage Banking
•
SunTrust Mortgage was named to the Mortgage Bankers
Association Hall of Honor for our commitment to service members and veterans who suffered injuries during
active duty. Partnering with the Military Warriors Support Foundation, SunTrust teammates completed
renovations and home improvements on donated bank-owned residential homes and provided financial
counseling to service members and families to help support them in achieving sustainable home ownership.
• We are significantly enhancing our origination and fulfillment process with industry-leading technology that
will facilitate a faster and more transparent loan process for our clients.
2014 Annual Report
11