Wells Fargo 2008 Annual Report Download - page 18

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
Satisfying every financial need
Our retail banking customers have
an average of 5.73 products with us.
Impressive, yes, but consider: The
average American household has about
16 financial products. That means many
of our customers give two-thirds of their
business to our competitors. That’s why
we say our biggest opportunity to earn
more business is right in front of us — our
own customers! Ikuko and Shanan and
our 115,000 Community Banking team
members look for better ways every day
to satisfy all our customers’ financial
needs and help them succeed financially.
One customer at a time.
Ikuko Yamazaki (left)
Wells Fargo – team member since 2003
Regional Banking
Longmont, Colorado
Shanan Hill
Wachovia – team member since 1990
Regional Banking
Greater Washington D.C.