HSBC 2010 Annual Report Download - page 3

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Overview Operating & Financial Review Governance Financial Statements Shareholder Information
Headquartered in London, HSBC is one of the world’s largest banking and
financial services organisations and one of the industry’s most valuable brands.
We provide a comprehensive range of financial services to around 95 million
customers through two customer groups, Personal Financial Services (including
consumer finance), and Commercial Banking, and two global businesses, Global
Banking and Markets, and Global Private Banking.
Our international network covers 87 countries and territories in six
geographical regions; Europe, Hong Kong, Rest of Asia-Pacific, the Middle East,
North America and Latin America.
With listings on the London, Hong Kong, New York, Paris and Bermuda stock
exchanges, shares in HSBC Holdings plc are held by over 221,000 shareholders in
127 countries and territories.
Highlights
• Pre-tax profit more than doubled to US$19bn on a reported basis.
• Underlying pre-tax profit up by almost US$5bn or 36% to US$18.4bn.
• Profitable in every customer group and region, including North America, for the
first time since 2006.
• Dividends declared in respect of 2010 totalled US$6.3bn, or US$0.36 per ordinary share,
with a fourth interim dividend for 2010 of US$0.12 per ordinary share.
• Continued capital generation – core tier 1 ratio increased to 10.5% from 9.4%.
• Customer lending up 8% to US$958bn; deposits up 7% to US$1.2 trillion on an
underlying basis.
Cover theme
An evening view of the Central Elevated Walkway in Hong Kong’s business district. Used by tens of thousands of
commuters every day, this walkway forms a vital artery through the heart of Asia’s pre-eminent financial centre, which
hosts over 190 banks and deposit-taking companies from all over the world.