HSBC 2011 Annual Report Download - page 436

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HSBC HOLDINGS PLC
Shareholder Information (continued)
Index
434
net earned premiums 26, 314
products 204
PVIF business 181
risk management 204
Interest income/expense (net) 20
accounting policy 294
average balance sheet 20
sensitivity 166, 168, 201
Interim management statements 416
Interim results 416
Internal control 240
IFRS and Hong Kong Financial Reporting Standards
comparison 291
Investment properties 377
Investor relations 417
J
Joint ventures 370
K
Key performance indicators 13
L
Latin America
balance sheet data 92, 340
collateral 144-147
customer accounts 36
economic background 89
lending 110, 111, 121, 123
loan impairment charges/allowances 135
principal operations 89
profit/(loss) 89, 92, 337
profit/(loss) by country 90
review of performance 89
risk-weighted assets 59
underlying/reported profit 17
Lease commitments 400
accounting policy 307
Legal
proceedings and regulatory matters 405
risk 203
Leveraged finance transactions 155, 405
Liabilities 34
average balance sheet 20
by geographical region 340
deferred tax 332
five years 32
maturity analysis 391
other 383
retirement benefit 317
subordinated 387
trading 381
underlying/reported reconciliation 35
Life insurance business 204
Liquidity and funding 157
in 2011 157
insurance 180, 208
management of risk 159, 196, 197
policies and procedures 196
primary sources of funding 196
Loans and advances
accounting policy 296
by country 111
collateral 144
concentration of exposure 108
credit quality of 126
delinquency in the US 126
impairment 27, 134-144
modifications and re-ageing 131
past due 128
renegotiated 129
to banks by geographical region 111
to customers by industry sector and geographical
region 109, 110
write-off 190
M
Madoff 406
Market capitalisation 3
Market risk 163, 198
in 2011 163
insurance 176, 206
sensitivity analysis 199
Maturity analysis of assets and liabilities 391
Maximum exposure to credit risk 105
Middle East and North Africa
balance sheet data 80, 340
collateral 144-147
customer accounts 36
economic background 77
lending 110, 111, 121, 123
loan impairment charges/allowances 135
principal operations 77
profit/(loss) 77, 80, 337
profit/(loss) by country 78
review of performance 77
risk-weighted assets 59
underlying/reported profit 17
wholesale lending 119
Money market funds 404
Monoline insurers 154
Mortgages
lending 121
mortgage-backed securities 194
N
Nomination committee 238
Non-controlling interests 393
Non-interest income
accounting policy 295
Non-life insurance business 204
Non-money market investment funds 404
Non-trading portfolios 165
North America
balance sheet data 86, 340
collateral 144-147
customer accounts 36
economic background 82
lending 110, 111, 121, 123
loan impairment charges/allowances 135
mortgage lending 121
personal lending 124
principal operations 82
profit/(loss) 82, 86, 88, 337
profit/(loss) by country 83
review of performance 83
risk-weighted assets 59
underlying/reported profit 17
O
Operating expenses 29
Operating income 26, 52, 341
Operating profit 315
Operational risk 202
in 2011 170
Organisational structure chart 418
Other 55
Outlook 9
P
Payment protection insurance 386
Pension plans 317
accounting policy 308
defined benefit plans 167, 202, 321