Volvo 2015 Annual Report Download - page 23

• We are among the most profitable in our industry.
• We are our customers’ closest business partners.
• We have captured profitable growth opportunities.
• We are proven innovators of energy-efficient transport
and infrastructure solutions.
• We are a global team of high performing people.
OUR WANTED POSITION 2020
The Code of Conduct is the mandatory, Group-wide policy for appropriate
business behavior and responsibility towards our stakeholders, and is the
backbone of the Group’s CSR and sustainability commitment. The Code of
Conduct outlines the Volvo Group’s principles and minimum standard for
conducting business in an appropriate, responsible and transparent man-
ner. The policy consists of business ethics, human rights and social justice
and environmental principles which shall be applied in policies, decisions
and activities.
Business ethics principles
Volvo Group strives for integrity and compliance with business
ethics principles in all parts of our operations and prefers to
work with component suppliers, consultants, distributors and other busi-
ness partners that share the same values. The most important principles
to apply and implement relate to anti-corruption, not facilitating money
laundering, reporting in a transparent, truthful and timely manner, fair com-
petition and compliance with tax rules.
Principles of human rights
and social justice
Volvo Group shall support and respect the protection of inter-
nationally proclaimed human rights and make sure that the Group is not
complicit in human rights abuses. Volvo Group’s commitment to employees
is that all employees shall be treated with respect and be offered equal
opportunities, be provided the conditions for a safe and healthy work envi-
ronment and have the right to join an association to represent their interests.
Environmental principles
Environmental care has been a corporate core value for the
Volvo Group since 1972 and is an integrated part of daily busi-
ness throughout the value chain. We strive to design our processes and
products in such a way that energy, natural resources and raw material
shall be used efficiently. We aim to avoid materials and methods posing
environmental and health risks.
Environmental care
We believe that it is self-evident that our products and our
operations shall have the lowest possible adverse impact on
the environment. We are working to further improve energy efficiency and
to reduce emissions in all aspects of our business, with particular focus on
the use of our products. Our goal is for the Volvo Group to be ranked as a
leader in environmental care within our industry. To achieve this goal, we
strive for a holistic view, continuous improvement, technical development
and efficient resource utilization.
Safety
Safety is about protecting the wellbeing of anyone coming into
contact with our products, from product development to the
end of their life cycle. We have been in a leading position in the safety
domain for a long time; our goal is to reinforce this position. A focus on
safety is an integral part of our product development work. Our employees
are highly aware of safety issues, and the knowledge gained from our own
crash investigations and in-depth accident research are used in many places
in the world. Our goal is to reduce the risk of accidents and mitigate the
consequences of any accidents that may occur as well as to improve the
personal safety and the work environment of the drivers of our vehicles and
equipment as well as our employees. Our long-term vision is zero accidents
with Volvo Group products.
Quality
Quality is an expression of our goal to offer reliable products
and services. In all aspects of our operations, from product
development and production to delivery and customer support, the focus
shall be on customers’ needs and expect ations. Our goal is to meet or
exceed their expect ations. With a customer focus based on everyone’s com-
mitment and participation, our aim is to be number one in customer satisfac-
tion. This is based on a culture in which all employees are re sponsive and
aware of what must be accomplished to be the best business partner.
OUR CODE OF CONDUCT
The Volvo Group views its corporate culture as a unique asset, since it is
difficult for competitors to copy. By applying and strengthening the exper-
tise and culture we have built up over the years, we can achieve our vision.
Quality, safety and environmental care are our core values. They have a
long tradition and permeate our way of working. They are an important part
of our commitment to sustainability and corporate social responsibility.
OUR CORE VALUES
A GLOBAL GROUP STRATEGY VISION, CORE VALUES, CODE OF CONDUCT AND WANTED POSITION
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