ICICI Bank 2011 Annual Report Download - page 2

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Please find page 2 of the 2011 ICICI Bank annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

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Innovative solutions to
enhance customer experience
At ICICI Bank, we understand that consumers need access
to smart and efficient solutions to manage their financial
needs. By offering a bouquet of services, many of which
are the first of their kind in the industry, we have changed
the paradigm of banking in the country.
As a pioneer in the banking industry, we believe in
leveraging technology to make banking more accessible
and convenient to our customers. Through continuous
innovations across banking touch points such as ATMs,
Internet, Mobile and Call Centre, we have made financial
transactions faster, simpler and more secure.
Our adoption of innovative technology is a manifestation
of our philosophy of ‘Khayaal Aapka’. Offering convenience
through technology-led solutions is a reinforcement of
our commitment towards continuously improving and
deepening our relationship with our customers.