ICICI Bank 2011 Annual Report Download - page 126

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F48
The following table sets forth, the maximum balance payable to/receivable from subsidiaries/joint ventures/associates/
other related entities/key management personnel and relatives of key management personnel during the year ended
March 31, 2010.
` in million
Items/Related party Subsidiaries
Associates/ joint
ventures/other
related entities
Key
Management
Personnel
Relatives of Key
Management
Personnel
Total
Deposits with ICICI Bank ........ 16,899.9 734.2 60.2 23.2 17,717.5
Deposits of ICICI Bank ........... 1,589.9 1,589.9
Call/term money lent .............. 11,291.6 11,291.6
Call/term money borrowed .... 7,079.7 7,079.7
Advances ............................... 19,494.4 208.3 26.1 12.2 19,741.0
Investments of ICICI Bank ...... 132,687.9 12,159.2 144,847.1
Investments of related parties
in ICICI Bank ............................ 2,043.01 9.1 0.3 2,052.4
Receivables ............................. 4,737.0 464.01 — 5,201.0
Payables .................................. 1,850.81341.11 — 2,191.9
Guarantees/ letter of credit ... 4,226.5 2,390.0 6,616.5
Swaps/forward contracts
(notional amount) ................... 647,121.7 3,878.9 651,000.6
1. Maximum balances are determined based on comparison of the total outstanding balances at each quarter end during the financial year.
45. Small and micro enterprises
Under the Micro, Small and Medium Enterprises Development Act, 2006 which came into force from October 2, 2006, certain
disclosures are required to be made relating to enterprises covered under the Act. During the year ended March 31, 2011, the
amount paid after the due date to vendors registered under the MSMED Act, 2006 was ` 17.9 million (March 31, 2010: ` 65.2
million). An amount of ` 0.7 million (March 31, 2010: ` 1.7 million) has been charged to profit & loss account towards accrual of
interest on these delayed payments.
46. Penalties/fines imposed by RBI and other banking regulatory bodies
The penalty imposed by RBI and other banking regulatory bodies during the year ended March 31, 2011 was ` 510,000 (March
31, 2010: Nil).
During the year ended March 31, 2011, RBI vide letter dated June 22, 2010 had issued an order under section 11(3) of FEMA, 1999
directing the Bank to pay a penalty of ` 10,000 for violation of FEMA regulations. The Bank has paid the penalty to RBI on July 2, 2010.
During the year ended March 31, 2011, RBI has levied a penalty of ` 500,000 on the Bank for having opened an account only on
the basis of driving licence as an identity proof while relying on the introduction from existing customer as an address proof.
The Bank has paid the penalty of ` 500,000 on August 5, 2010.
In April, 2011, RBI has imposed a penalty of ` 1.5 million on the Bank towards non-compliance of certain instructions issued by
RBI in respect of derivative business.
47. Disclosure of complaints
The following table sets forth, for the periods indicated, the movement of the outstanding number of complaints.
Particulars Year ended
March 31, 2011
Year ended
March 31, 2010
a) No. of complaints pending at the beginning of the year .............................. 2,102 886
b) No. of complaints relating to erstwhile Bank of Rajasthan at August 12, 2010 57
c) No. of complaints received during the year .................................................. 155,4751112,051
d) No. of complaints redressed during the year ............................................... 154,610 110,835
e) No. of complaints pending at the end of the year ........................................ 3,024 2,102
1. Includes complaints received relating to erstwhile Bank of Rajasthan from August 13, 2010.
2. Does not include complaints redressed within 1 working day.
3. The number of complaints for the year ended March 31, 2011 have increased, as the Bank has started considering all critical
requests as complaints from October 2009.
forming part of the Accounts (Contd.)
schedules