ICICI Bank 2014 Annual Report Download - page 188

Promoting Inclusive Growth
- Web designing
- Retail café operations
In order to ensure that these courses are relevant to
current skill requirements in the economy, content
development and curricula design including the
setting up of laboratories and training of the trainers
is undertaken by Knowledge Partners, who are
leaders in their respective industries. ICICI Academy
has partnered with Blue Star Ltd. for refrigeration &
AC repair, Café Coffee Day for retail café operations,
Crompton Greaves Ltd. for pumps & motor repair,
NIIT Ltd. for web designing, Schneider Electric Pvt.
Ltd. for electrical & home appliance repair, Tally
Solutions Pvt. Ltd. for office administration and
Voltas Ltd. for central air-conditioning.
In a first-of-its-kind partnership, Café Coffee
Day has associated with ICICI Foundation as its
Knowledge cum Industry Partner. The students
enrolled in this course are offered an appointment
letter on their date of joining, which is valid upon
successful completion of the course. The Retail
Café Operations course is being conducted at
the Patna, Guwahati and Pune centres of ICICI
Academy. The course focuses on customer service,
café vocabulary, improving listening skills, working
on the cash counter and handling of food, beverage
and merchandise.
The latest addition to this range of specialised courses
is central air-conditioning. This course, which is
being offered in partnership with Voltas Ltd., aims to
residential centres at Coimbatore, Narsobawadi
in Maharashra and Patna and five non-residential
centres at Hyderabad, Bengaluru, Chennai, Pune
and Guwahati.
The Office Administration course has been designed to
impart skills transaction processing, basic accounting, phone
handling and customer service
HIGHLIGHTS
• Ninecentresarefullyoperational,of
which Jaipur, Coimbatore, Narsobawadi
and Patna are residential, while
Hyderabad, Bengaluru, Chennai, Pune
and Guwahati are non-residential
• Morethan450ICICIBankbranches
and over 100 local colleges actively
participated in spreading awareness of
the programme and attracting candidates
• Atotalof1,015youthcompletedtraining
at the centres from October 2013 to
March 2014 and convocation ceremonies
were completed at seven centres
• 1,445studentsareundergoingtraining,
of whom 35% are women
• Morethan100companiesacrosssectors
such as financial services, automobiles,
telecommunications and manufacturing
have participated in the placement
process
• Alleligiblecandidatesseekingjobs
have secured employment across all
the centres, while 10% opted for self-
employment.
ICICI Academy offers vocational skill building
programmes over a duration of 12 weeks. The
training focuses on industry-relevant and practical
training to make the youth employable in industry. In
addition, life skills such as communication, financial
literacy and skills to adapt to an organised working
environment are also imparted to the trainees. With
the objective of broad-basing skill development, the
eligibility for courses ranges from youth who have
studied up to Class VIII and above in the age group
of 18 to 26 years. The courses being offered are:
- Electrical & home appliance repair
- Refrigeration & AC repair
- Pumps & motor repair
- Central air conditioning
- Selling skills
- Office administration
P2