ICICI Bank 2003 Annual Report Download - page 34

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32
such as Pratham, we initiated a number of new relationships in fiscal 2003. We funded the
Centre for Learning Resources, Pune to undertake a radio programme in every upper-primary
municipal school in Mumbai and Delhi. The objective of this programme is to strengthen
language skills of students. We also formulated a work plan with the Bhopal-based NGO,
Eklavya, that specialises in teacher training and curriculum design.
Micro-Financial Services
Our micro-financial services initiative aims at maximizing access of the poor to banking,
credit and insurance. A key element of our strategy is to create better interfaces between
institutional financial services providers and community based organizations. In fiscal 2003,
we launched an initiative with the DHAN Foundation, Madurai to develop a scalable strategy
for bank linkage of self-help groups. A study for the development of a comprehensive
insurance plan with the Society for Elimination of Rural Poverty (SERP) in Andhra Pradesh is
currently underway.
PUBLIC RECOGNITION
During fiscal 2003, we received several prestigious awards in recognition of our
business strategies, customer service levels, technology focus and human resource
practices, including:
• “Bank of the Year 2002, in India” by The Banker magazine of UK;
• “Bank of the Year from the Emerging Markets” by The Banker magazine of UK;
• “Best Bank in India” by Global Finance;
• “Best Consumer Internet Bank in India” by Global Finance;
• “Best Foreign Exchange Bank in India” by Global Finance;
• India’s “Most Admired Bank 2002” in the BB-TN Sofres Mode Poll;
• “Best Managed Bank in Asia”, in a poll by Euromoney;
• “India’s Top 5 Most Respected Companies” - Business World magazine; and
• “Excellence in Retail Banking” award by Asian Banker journal.