Virgin Media 2012 Annual Report Download - page 47

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46
Summary Non-cable Statistics
We have summarized below selected statistics for our residential consumer customers that are not connected directly
through our cable network, or non-cable customers, which we believe are important in understanding trends in our
non-cable operations. The two tables below provide these for the three months ended December 31, 2012 and 2011
respectively, and their related four prior quarters.
3 months ended
December
31, 2012 September
30, 2012 June 30,
2012 March 31,
2012 December
31, 2011
Opening customers 203,900 218,600 233,000 248,200 261,300
Net customer (disconnections) additions (11,100) (14,700) (14,400) (15,200) (13,100)
Closing customers 192,800 203,900 218,600 233,000 248,200
Opening Non-cable products:
Telephone 136,500 146,700 155,300 163,300 169,700
Broadband 203,900 218,600 233,000 248,200 260,700
340,400 365,300 388,300 411,500 430,400
Net Non-cable product disconnections:
Telephone (6,000) (10,200) (8,600) (8,000) (6,400)
Broadband (11,100) (14,700) (14,400) (15,200) (12,500)
(17,100) (24,900) (23,000) (23,200) (18,900)
Closing Non-cable products:
Telephone 130,500 136,500 146,700 155,300 163,300
Broadband 192,800 203,900 218,600 233,000 248,200
323,300 340,400 365,300 388,300 411,500
3 months ended
December
31, 2011 September
30, 2011 June 30,
2011 March 31,
2011 December
31, 2010
Opening customers 261,300 266,400 272,700 276,700 274,000
Net customer (disconnections) additions (13,100) (5,100) (6,300) (4,000) 2,700
Closing customers 248,200 261,300 266,400 272,700 276,700
Opening Non-cable products:
Telephone 169,700 169,000 170,700 169,600 161,200
Broadband 260,700 265,900 271,400 275,900 273,100
430,400 434,900 442,100 445,500 434,300
Net Non-cable product (disconnections)
additions:
Telephone (6,400) 700 (1,700) 1,100 8,400
Broadband (12,500) (5,200) (5,500) (4,500) 2,800
(18,900) (4,500) (7,200) (3,400) 11,200
Closing Non-cable products:
Telephone 163,300 169,700 169,000 170,700 169,600
Broadband 248,200 260,700 265,900 271,400 275,900
411,500 430,400 434,900 442,100 445,500
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