IBM 2011 Annual Report Download - page 10
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8
The result is a fundamentally different IBM than existed
a decade ago
—
one that is delivering historic results
despite a global economic downturn, even as it more fully
exemplies the company’s century-old character. We
have outperformed our industry and the market as a whole,
and we did it the hard way
—
through technology
breakthroughs, the creation of client value, and driving
change in how the company operates. That record is
something of which we can all be proud.
The fact that we enter our second century on such a high
note is a testament to a unique institution and a remarkable
group of people. For nine years, it has been my privilege
to be the temporary steward of that institution. For 38 years,
it has been my even deeper privilege to have worked with
those women and men.
Clearly, 38 years with one company is rare these days.
However, there is benet to developing deep under-
standing of an industry and the culture of a company,
even if this sort of longevity is not valued as highly in
today’s world. I believe such knowledge is what made it
possible to transform IBM and position it for the future.
Both my own experience and the promise of our new
CEO give me enormous hope for the decade ahead. Ginni
Rometty is a brilliant leader who has also spent her entire
career with IBM. I could not be prouder or happier for her,
or more optimistic about IBM’s future in her hands.
This is a fundamentally
dierent IBM than existed
a decade ago
—
one that is
delivering historic results despite
a global economic downturn,
even as it more fully exemplifies
the company’s century-old
character.
To IBM’s steadfast investors, to our clients, and to the
citizens of all the communities where IBMers work to
build a smarter planet, please know that you have my
deepest thanks. I am condent that our second century
together will be even more remarkable than our rst.
Samuel J. Palmisano
Chairman of the Board