Nokia 2012 Annual Report Download - page 72

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We are in continuous dialogue with relevant state agencies, regulators and other decision makers
through our experts, industry associations and our representatives in Washington, D.C., Brussels,
Espoo, Berlin, Beijing, Delhi and Moscow and through our experts, industry associations and
representatives in the regions of Middle East and Africa, Latin and South America and South-East
Asia.
Corporate Responsibility: Nokia
In the following description of our corporate responsibility activities, “Nokia” and “we” refer to
our Devices & Services and HERE businesses. Corporate responsibility matters relating to
Nokia Siemens Networks are discussed below under heading “Corporate Responsibility: Nokia
Siemens Networks.
Nokia strives to be a leader in sustainability. We have a long track record of taking sustainability into
account in everything we do, from the products we build and the suppliers we choose, to the services
we develop to enhance people’s education, livelihoods and health. More than 1.3 billion people use a
Nokia product, which puts us in a unique position to enable them to effect positive and sustainable
changes.
Sustainability issues are reviewed regularly at various levels of the company, including within the Nokia
Leadership Team and the Board of Directors, and we have personnel across the business responsible
for environmental and social targets. We also publish our annual sustainability report on our website.
Nokia has published corporate responsibility reports since 2002 and environmental reports since 1999.
In this section, we cover the ethical, socio-economic and environmental areas from 2012 that are
defined as most material to our business and our stakeholders.
Impact on People: Devices & Services and HERE (formerly Location & Commerce)
Supporting broad access to the benefits of mobile technology. Mobile technology has enabled people
to connect with one another and access information in new ways, and we believe it has been a force
for positive change in people’s lives around the world. At Nokia, we address the fundamental needs of
connectivity, affordability and relevance for a broad range of consumer groups through our core
business. Our strategy, including our plan to ‘win in smartphones’ and connect the ‘next billion’ to the
Internet and information, aims to bring the benefits of mobile technology to people around the world.
Accessibility of Nokia products. Accessibility means making products and services usable and
accessible to the greatest possible number of people, including users with disabilities. Nokia is working
to bring mobile communications to the estimated 600 million people worldwide who have a recognized
disability, whether in vision, hearing, speech, mobility or cognition. Many of the features initially
developed to better serve these specific groups are also finding uses with the general population,
especially with age. We continue to engage our stakeholders in discussion on our new direction and its
implications for accessibility, and in October 2012, we held a Nokia Accessibility Update event, where
we launched a further improved version of the Nokia Wireless Loopset, the LPS-6. It enables t-coil
equipped hearing aid users to use a mobile device in a convenient way, whilst delivering superior audio
clarity during phone calls and richer tones when listening to music. The Nokia Screen Reader, which
enables the visually impaired to hear the contents of the screen, was also extended to 27 languages in
total in 2012.
Our focus in corporate social investment. We have a number of global partnerships in place to support
our ambitions in our key corporate responsibility focus areas of education, health, livelihoods and
environmental sustainability. In all of our efforts, we focus on how mobile technology can bring social
benefits with a meaningful impact on a large scale, but at a low cost. The global partners in 2012 were
Oxfam, IUCN (International Union for Conservation of Nature), UNESCO (United Nations Educational,
Scientific and Cultural Organization), UNICEF (United Nations Children’s Fund) and WWF (World Wide
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