ICICI Bank 2010 Annual Report Download - page 126
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F46
(IV) Overseas assets, NPAs and revenue
Rupees in million
Particulars At
March 31, 2010 At
March 31, 2009
Total assets1 ..................................................................................................... 611,827.7 733,259.4
Total NPAs (net)2 .............................................................................................. 1,593.3 590.5
Total revenue1 .................................................................................................. 44,598.1 38,976.6
1. Represents the total assets and total revenue of foreign operations as reported in schedule 19 of the financial statements of
the Bank.
2. As per RBI guidelines.
(V) Off-balance sheet special purpose vehicles (SPVs) sponsored (which are required to be consolidated as per
accounting norms)
(a) The following table sets forth, the names of SPVs/trusts sponsored by the bank/subsidiaries which are
consolidated:
Sr.
no. Name of the SPV sponsored1
A. Domestic
1. ICICI Eco-net Internet and Technology Fund
2. ICICI Equity Fund
3. ICICI Emerging Sectors Fund
4. ICICI Strategic Investments Fund
5. ICICI Venture Value Fund
B. Overseas
None
1. The nature of business of the above entities is given in significant accounting policies (Schedule 18) in the consolidated notes
to accounts.
(b) The following table sets forth, the names of SPVs/trusts which are not sponsored by the Bank/subsidiaries and
are consolidated:
Sr.
no Name of the SPV1
A. Domestic
1. Rainbow Fund
B. Overseas
None
1. The nature of business of the above entities is given in significant accounting policies (schedule 18) in the consolidated notes
to accounts.
44. Disclosure of complaints
The following table sets forth, for the periods indicated, the movement of the outstanding numbers of complaints.
Particulars Year ended
March 31, 2010 Year ended
March 31, 2009
a) No. of complaints pending at the beginning of the year .............................. 886 1,863
b) No. of complaints received during the year ................................................. 112,051 102,488
c) No. of complaints redressed during the year ............................................... 110,835 103,465
d) No. of complaints pending at the end of the year ........................................ 2,102 886
1. Does not include complaints redressed within 1 working day.
2. The complaints in year ended March 31, 2010 have increased, as the Bank has started considering all critical requests as complaints
from October 2009.
schedules
forming part of the Accounts (Contd.)