Vodafone 2014 Annual Report Download - page 2

Overview
In this section:
An introduction to the report
covering who we are, the Chairman’s
reections on the year, notable events,
and a snapshot of where and how
we do business.
1 About us
2 Chairman’s statement
3 Financial highlights
4 Our year
8 Where we do business
10 How we do business
Strategy review
In this section:
A summary of the changing landscape
we operate in, and how that has shaped
our strategy and nancial position.
Plus a review of performance against
our goals and our approach to running
a sustainable business.
12 Chief Executive’s review
14 Crystallising value from Verizon Wireless
16 Key performance indicators
18 Market overview
21 Our strategy
22 Consumer Europe
24 Unied Communications
26 Consumer Emerging Markets
28 Enterprise
30 Network
32 Operations
34 Sustainable business
36 Our people
Performance
In this section:
Commentary on operating
performance for the Group, the key
operating segments – Europe and
AMAP (Africa, Middle East and Asia
Pacic), and a summary of key risks.
38 Chief Financial Ofcer’s review
40 Operating results
46 Risk summary
Governance
In this section:
The governance framework, including the
role and effectiveness of the Board and the
alignment of the interests of management
with long-term value creation.
49 Chairman’s overview
50 Board of directors and
Group management
54 Corporate governance
69 Directors’ remuneration
86 Directors’ report
Financials
In this section:
The statutory nancial statements of both
the Group and the Company and associated
audit report.
87 Contents
88 Directors’ statement of responsibility
90 Audit report on internal control over
nancial reporting
91 Audit report on the consolidated and
parent company nancial statements
96 Consolidated nancial statements
and nancial commentary
176 Company nancial statements
Additional information
In this section:
Find out about our shares, history and
development, regulatory matters impacting
our business, an assessment of potential
risks to the Company, and other statutory
nancial information.
182 Shareholder information
190 History and development
191 Regulation
196 Principal risk factors and uncertainties
201 Non-GAAP information
206 Form 20-F cross reference guide
209 Forward-looking statements
211 Denition of terms
213 Selected nancial data
Inside this year’s report
The following sections constitute the strategic report:
Unless otherwise stated references to “year” or “2014” mean the nancial year ended 31 March 2014, to “2013” or “previous year” mean the nancial year ended
31 March 2013, and to the “fourth quarter” or “Q4” are to the quarter ended 31 March 2014. For other references please refer to page 45.
All amounts marked with an “*” represent organic growth, which excludes the impact of foreign currency movements, acquisitions and disposals and certain
other items, see denition on page 212. Denitions of terms used throughout the report can be found on pages 211 and 212.
The terms “Vodafone”, the “Group”, “we”, “our” and “us” refer to the Company and, as applicable, its subsidiaries and/or interests in joint ventures and associates.
Website references are for information only and do not constitute part of this annual report.
This report is dated 20 May 2014.
Vodafone Group Plc
Annual Report 2014