Rogers 2015 Annual Report Download - page 27

MANAGEMENT’S DISCUSSION AND ANALYSIS
Understanding Our Business
Rogers Communications is a leading diversified public Canadian
communications and media company. We report our results based
on four segments, as follows:
Wireless provides wireless voice and data communication services to
individual consumers, businesses, governments, and other
telecommunications service providers. Our wireless network is one of
the most extensive and advanced independent high-speed wireless
data networks in Canada, capable of supporting wireless services on
smartphones, tablets, computers, and a broad variety of machine-to-
machine and specialized devices. See “Capability to Deliver Results”
for more information about our extensive wireless network and
significant spectrum position.
Cable provides high-speed Internet, television, and voice
communication services to consumers, businesses, governments,
and wholesale resellers, leveraging our expansive fibre and hybrid
fibre-coaxial network infrastructure in Ontario, New Brunswick, and
Newfoundland. See “Capability to Deliver Results” for more
information about our expansive cable networks.
Business Solutions provides voice and data communications and
advanced services, including data centres and cloud computing, to a
wide range of small, medium, and large enterprise and government
customers, as well as on a wholesale basis to other
telecommunications service providers over our fibre network facilities.
Media provides radio and television broadcasting services, multi-
platform shopping experiences, consumer magazines and trade
publications, sports media and entertainment, which includes both
the Toronto Blue Jays and our 12-year, exclusive national NHL
licensing agreement (NHL Agreement) to broadcast all nationally
televised live NHL hockey games within Canada on multiple
platforms, and digital media services.
During the year, our Wireless, Cable, and Business Solutions
reporting segments were operated by our wholly-owned
subsidiary, Rogers Communications Partnership (RCP), and certain
other wholly-owned subsidiaries. Our Media reporting segment is
operated by our wholly-owned subsidiary, Rogers Media Inc., and
its subsidiaries.
On January 1, 2016, Fido Solutions Inc., a subsidiary of RCI,
transferred its partnership interest in RCP to Rogers Cable and Data
Centres Inc. (RCDCI), a subsidiary of RCI, leaving RCDCI as the sole
partner of RCP, thereby causing RCP to cease to exist. RCDCI
became the owner of all the assets and assumed all the liabilities
previously held by RCP. Subsequent to the reorganization, RCDCI
changed its name to Rogers Communications Canada Inc. (RCCI).
PRODUCTS AND SERVICES
WIRELESS
Rogers is a Canadian leader in innovative wireless network
technologies and services. We provide wireless services under the
Rogers, Fido, chatr, and Mobilicity brands, and provide consumers
and businesses with the best and latest wireless devices, services,
and applications including:
• mobile and fixed high-speed Internet access;
• wireless voice and enhanced voice features;
• wireless home phone;
• device protection;
• text messaging;
•e-mail;
• global voice and data roaming, including Roam Like Home;
• machine-to-machine solutions; and
• advanced wireless solutions for businesses.
CABLE
Our cable network provides an innovative and leading selection of
high-speed broadband Internet access, digital television and online
viewing, phone, and advanced home Wi-Fi services to consumers
and businesses.
Internet services include:
• basic Internet access, unlimited usage packages, security
solutions, and e-mail;
• access speeds of up to 1 gigabit per second (Gbps), which we
expect to cover our entire Cable footprint by the end of 2016;
• Rogers IGNITE unlimited packages, combining fast and reliable
speeds and the freedom of unlimited usage; and
• plans available under both the Rogers and Fido brands.
Television services include:
• on-demand television, personal video recorders (PVRs), and
Whole Home PVRs;
• linear and time-shifted programming;
• digital specialty channels;
• 4K television programming, including all 2016 Toronto Blue Jays
home games and select marquee NHL games; and
• Rogers Anyplace TV, televised content delivered on
smartphones, tablets, and personal computers.
Phone services include:
• residential and small business local telephony service; and
• calling features such as voicemail, call waiting, and long distance.
BUSINESS SOLUTIONS
Our services aim to meet the increasing demands of today’s critical
business applications. These services include:
• voice, data networking, Internet protocol (IP), and Ethernet
services over multiservice customer access devices that allow
customers to scale and add services, such as private networking,
Internet, IP voice, and cloud solutions, which blend seamlessly to
grow with their business requirements;
• optical wave, Internet, Ethernet, and multi-protocol label
switching services, providing scalable and secure metro and
wide area private networking that enables and interconnects
critical business applications for businesses that have one or
many offices, data centres, or points of presence (as well as
cloud applications) across Canada;
• simplified “leapfrog” information technology (IT) and network
technologies with security-embedded, cloud-based,
professionally-managed solutions, including:
• Managed Wi-Fi, which allows customers to remotely monitor
their networks at any site and view network performance
analytics via a web portal; this allows customers to better
understand how their network is being used, from almost
anywhere; and
2015 ANNUAL REPORT ROGERS COMMUNICATIONS INC. 25