Experian 2011 Annual Report Download - page 54

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Experian Annual Report 2011
52
Corporate responsibility continued
Embedding CR
The CR governance process evolved
this year to give greater accountability
to the people who naturally lead the
six responsibilities, aligning the
CR structure with Experian’s matrix
management. These six responsibility
leaders set annual objectives and
provide reports on progress to the
Board.
The data gathering and performance
management systems for CR data
have also developed during the year.
Coordinators and management
champions are now able to provide
regional performance data on a
regular basis and will commence CR
Management Information reporting
from 2011/12.
A project to make CR more relevant to
employees was initiated at Experian
this year and will show considerable
benefits in the coming year. Steps were
also taken to embed social, ethical
and environmental considerations in
product development processes and
a project was set up to engage with a
wide range of stakeholders over their
views on CR at Experian.
The CR strategy concentrates on
three principal activities:
• Embedding CR in
everyday business
• Innovating for
social benefit
• Focusing the
community
programme on
financial education
and entrepreneurship
CR governance
CR is led by the Head of Global
Corporate Responsibility and a
network of CR coordinators and CR
management champions. The Chief
Executive Officer reports on progress
against the CR strategy to the Experian
plc Board at each of its meetings,
and the Head of Global Corporate
Responsibility reports in person to the
Board at least once a year.
Experian plc Board
Global CR
Experian plc Company Secretary
Head of Global CR
Funding bids,
funding bid decisions,
regional CR Reports
CR management champions
Performance
data, funding bids,
CR case studies
Regional CR coordinators
and data providers Six responsibilities
Information
and
co-operation
as needed
Global
Information
Security and
Compliance
Global HR Global
Marketing
Global
Product and
Technology
Services
Global
Facilities
Management
Global CR
Data Employer Consumer Products
and Services Environment Community
Global objectives and progress
Regional and global CR achievements,
and progress on objectives