Experian 2011 Annual Report Download - page 52

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Experian Annual Report 2011
50
Corporate responsibility
Corporate responsibility at Experian is a way of doing things that underpins all
aspects of the business and is intrinsically linked to the risk management framework
and supports the business strategy’s focus on sustainable growth.
New product ideas with
strong social benefits
supporting entry in new
markets
Improved public understanding of
Experian’s commitment to financial
education
Greater understanding by
employees, and all the people they
influence, of Experian’s positive role
in credit management
More robust business cases
for new developments,
including social aspects of
risk and opportunity
Stronger CR credentials
with new and existing
clients, supporting bids
and proposals
Improved understanding of
data standards and Experian’s
responsibilities among sales teams
and with clients
Greater respect for Experian and
its data standards with clients and
potential clients and ultimately
consumers
Creating a positive environment for growth
Increase employee awareness
of the positive role of credit and
credit reporting and Experian’s
commitment to consumer
education
Inform and empower
consumers
Raise awareness of sales
teams to their compliance
responsibilities and Experian’s
data standards
Build criteria and metrics around
social, ethical and environmental
(SEE) impact into product and
technology developments
Create social and economic
benefit through Experian’s
products and services
Use and protect
data properly
CR objectives:
Leading to benefits including:
Supporting strategic goals:
Become the most
trusted consumer
brand for credit
information and
identity protection
services
Experian has a
responsibility to:
Extend global lead in
credit information and
analytics
Create successful
businesses in new
customer segments