Volvo 2005 Annual Report Download - page 46

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42 Volvo Group 2005
18001, the international standard for work-
environment management systems. The sys-
tem is a tool to check work-environment risks
and make necessary improvements. The certi-
fied operations include Volvo Trucks’ plants in
Belgium and Mack Trucks’ in Canada. The
Group’s US plants in New River Valley and
As hevi lle a re pla nned t o be b e ce r tifi ed i n
2006 . Volvo Construction Equipment in China ,
whose plant was cer tified in accordance with
OHSAS 180 01 du ring 20 05, r ecei ved r ecog-
nit ion dur ing t he ye ar f or i ts e ffo r ts i n the wo rk
env iron ment f ield f rom t he Pud ong S afet y
Production Supervising Bureau, part of the
Chi nese D epar tm ent of L abo r.
Volvo European Dialogue
The right to be a trade union member and the
right to negotiate collective agreements are
respected throughout the Volvo Group and are
a principle in our Code of Conduct. In Europe,
the Volvo Euro pea n Wor ks C ou ncil w as form ed
in 1996 with the purpose of creating a forum
f or dia lo g ue b e t ween t h e e m ploye r and e m pl oy -
ees. Volvo European Dialogue is a meeting
where representatives of the employer and
employees meet once a year. The Chairman is
Volvo Group’s President Leif Johansson.
Volvo Group Attitude Survey
The Volvo Group Attitude Survey is a yearly
Group-wide survey of employee attitudes
toward their work and to what needs to be
improved. The results of the survey are com-
piled and discussed within each team to iden-
tify key improvement areas and are also
included in the appraisal of each manager’s
performance.
The percentage of satisfied employees
throughout the Volvo Group has steadily
improved. In 2005 the share of satisfied
employees was 83%, compared with 81%
a year earlier, 77% in 2003 and 74% in 2002.
Other key indicators monitor how well each
manager involves and communicates with
his or her team members, gives feedback on
performance and contributes to resolving
conflicts.