Volvo 2005 Annual Report Download - page 37
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Volvo Group 2005 33
Quality management
system in place
Everyone in the organization is responsible
for day-to-day quality work. Key concepts
are quality and participation through open
dialogue and clear targets. All units within the
Group have action plans for continuous
improvements. Most employees in the Volvo
Group’s operations work within certified qual-
ity management systems in accordance with
ISO 9001:2000.
Requirements on suppliers
The Volvo Group imposes rigorous require-
ments not only on its own organization but also
on its subcontractors, who are continuously
evalu at ed to e nsure that they meet the r equire-
ments. In regard to quality, this means, for
example, that subcontractors must have an
explicitly stated target of zero defects, as well
as established quality management systems,
a focus on continuous improvements and a
holistic view of the product life cycle that also
covers how our customers use the products.