Symantec 2011 Annual Report Download - page 76

• We raised $1.1 billion from the issuance of senior unsecured notes. We also renewed our $1 billion revolving
line of credit, extending its term for another four years.
• We repurchased 57 million shares of our common stock for an aggregate amount of $870 million.
Operating Segments and Products
Our operating segments are strategic business units that offer different products and services, distinguished by
customer needs. We have five operating segments: Consumer, Security and Compliance, Storage and Server
Management, Services, and Other.
Consumer
Our Consumer segment helps consumers deal with increasingly complex threats, the proliferation of mobile
devices, the need for identity protection, and the rapid increase of digital consumer data, such as photos, music, and
video. For individual users and home offices, we offer premium, full-featured security suites as well as related
services such as online backup, family safety, and PC tune-up.
We continue to acquire customers through a diversified channel strategy. We retain and leverage our large
customer base through auto-renewal subscriptions, and seek to migrate customers from point products to multi-
product suites, and cross-selling additional products or services. Under our Norton brand we also provide a variety
of free tools and services that offer consumers added value and provide an opportunity to begin a relationship and
ongoing communication with them.
Our award-winning Norton 2011 products include our innovative reputation-based security, a technology that
provides real-time threat detection. Our online backup offering serves 13 million customers and hosts more than 68
petabytes of consumers’ data. In fiscal year 2011, we introduced our Norton Everywhere initiative to take Norton
beyond the PC by delivering protection across locations, devices and digital experiences. Our primary consumer
products include: Norton 360, Norton Internet Security, Norton AntiVirus, Norton Online Backup, Norton Live
Services and our newly released Norton Mobile Security.
Security and Compliance
Our Security and Compliance segment helps our enterprise customers standardize, automate, and reduce the
costs of day-to-day security activities in order to secure and manage their information and identities. We offer
security suite solutions that tie together multiple layers of protection and simplify management. Our primary
solutions in this segment address the following areas:
Infrastructure Protection
We provide solutions that allow customers to secure their endpoints, messaging and Web environments in
addition to defending critical servers and implementing the ability to back up and recover data. Organizations are
also provided the visibility and security intelligence needed to identify when they’re under attack so that they can
respond rapidly. Products include: Protection Suites, Endpoint Protection for enterprise and small business, and
Mail Gateway.
Information Protection
We help businesses proactively protect their information by taking a content-aware approach. This includes
enabling businesses to identify the owners of specific information, locate sensitive information and identify those
with access to it, and encrypt sensitive information as it is entering or leaving an organization. Products include:
Data Loss Prevention, Whole Disk Encryption and Endpoint Encryption.
Authentication Services
We provide the ability to authenticate identities, allowing businesses to ensure that only authorized personnel
have access to information and systems. Authentication services also enable organizations to protect public facing
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