Symantec 2011 Annual Report Download - page 3

protected and easily managed. We deliver solutions that allow customers to access information when they
need it and make it available to all of those who should have access to it.
FISCAL 2011 ACCOMPLISHMENTS
The current toxic threat environment ranging from mutating malware to advanced persistent threats,
coupled with the unprecedented rate of information growth has made our products and solutions more
relevant than ever. I am pleased with our sales team’s performance during fiscal year 2011. Focused
account management helped us cross-sell the entire product portfolio as customers continued to expand
their commitment to Symantec.
Symantec is uniquely positioned to protect businesses globally from the types of sophisticated and
targeted attacks they are facing today. We’re focused on solving the top five customer security challenges:
1) manage policies and find a response to threats; 2) protect the information; 3) validate and protect
identities; 4) manage systems; and 5) protect the infrastructure. Our DLP business continued to grow as
security is shifting from simply locking down infrastructure to protecting the information itself. As a result,
we are leveraging our relationships with enterprises’ Chief Information Security Officers (“CISOs”) to sell
our data protection suite along with our endpoint security, management, and compliance suites. Custom-
ers recognize the value of having an information-centric solution that protects their confidential and
proprietary data.
Our market leading information management portfolio, which includes our backup and archiving
solutions, helps organizations protect and manage their data. Effective backup and recovery continues to
be a high priority for organizations. Our recently refreshed backup and archiving portfolio is differentiating
us from the competition and is driving growth for this business. By integrating deduplication, archiving,
and virtualization support features into these products, we have made it easier for customers to adopt
and standardize on our solutions. We launched the industry’s first backup appliance that offers client and
target based deduplication and we are seeing strong customer adoption of this integrated solution.
Performance of our storage and availability management business stabilized during the year after a
difficult fiscal 2010. We generated bookings growth during the second half of the year as we further
diversified our platform penetration beyond Sun Solaris and other Unix platforms into Linux and Windows
environments. Customers are increasingly re-committing to our storage and availability management
products as we differentiate ourselves from native stack providers and provide increased storage, server, and
operational cost savings. In addition, we launched ApplicationHA and VirtualStore which were co-developed
with VMware. ApplicationHA helps organizations virtualize their business critical applications and VirtualStore
provides high-performance and low-cost storage for virtualized desktop and server deployments.
By the end of fiscal 2011, our Consumer business had delivered ten consecutive quarters of year over
year revenue growth. We continue to acquire and retain more customers given the strength of our product
quality, our strong partnerships, and the ongoing development of our eCommerce capabilities. Our new
eStore enables us to understand our customers better and allows us to up-sell and cross-sell more of our
products and services. During fiscal year 2011, we expanded our consumer offerings to address the evolving
needs of users. We now offer several solutions beyond traditional security, such as live help services, online
backup, and online safety services. We continue to seed opportunities beyond the PC through our Norton
Everywhere initiative. For example, we offer Norton Mobile Security to customers around the globe through
our broad multi-channel distribution network. I’m pleased with the progress we are making in providing
consumers a safe, hassle-free online experience across mobile phones, tablets, and smart devices.
Additionally, we acquired authentication and encryption capabilities during fiscal year 2011. These
acquisitions, which included VeriSign’s security business, PGP, and GuardianEdge, exceeded expectations on
all metrics as the team executed against our plans to integrate and grow these businesses. The SSL
authentication business posted strong bookings during the year and grew the installed base double digits
in both the premium and value segments. We tied our encryption offerings to DLP sales, as customers
increasingly look to solve their information protection challenges in a more holistic way. Through
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