Nokia 2010 Annual Report Download - page 65

Corporate Responsibility—Devices & Services, NAVTEQ and Nokia Siemens Networks
In the following description of our corporate responsibility activities, “Nokia” refers to Nokia
excluding NAVTEQ and Nokia Siemens Networks.
We strive to be a leader in sustainability. We have a long track record of taking sustainability into
account in all of our operations and products, and we continue to work to ensure that sustainability
is reflected in the way we do business every day. We are also looking beyond our own operations to
how the estimated 1.3 billion people using a Nokia mobile product can enhance and enrich their lives
in a sustainable way with mobile technology. We believe that mobile technology can play an
important role in education and health as well as in supporting livelihoods.
Customers—Corporate Responsibility
Accessibility of Nokia Mobile Products
Accessibility is about making Nokia products and services usable and accessible to the greatest
possible number of people, including users with disabilities. Nokia is working to bring wireless
communications to the estimated 600 million people worldwide who have a recognized disability
and others with needs for improved accessibility. Our goal is to offer products that take unique needs
into consideration, whether these are in regards to vision, hearing, speech, mobility or cognition.
Many of the features initially developed to better serve these specific groups are finding uses in the
general population, especially as the population ages. For example, for people with hearing
difficulties we have developed the Nokia Wireless Loopset (LPS5), which enables tcoil equipped
hearing aid users to use a mobile device in a convenient way. Additionally, the increased affordability
of smartphones has made features such as screen magnification, voice dialing, texttospeech
processing and enhanced personalization options more accessible for more people.
Nokia also supports the GSM Association’s mWomen program, which seeks to narrow the gender gap
in mobile device ownership in emerging markets.
Health and Safety of Product Use
Product safety is a top priority for Nokia. All Nokia mobile products and Nokia Siemens Networks base
stations operate below relevant international exposure guidelines and limits that are set by public
health authorities. Since 1995, expert panels and government agencies around the world have
performed more than 110 reviews of the scientific evidence regarding health effects from exposure to
radio frequencies (RF). These reviews consistently support the scientific conclusion that RF fields
operated at levels below the exposure guidelines pose no adverse effects to humans. Nokia is
responsive to our customers’ questions about mobile phone safety and is committed to making
information available transparently for consumers. Our website contains information and links to
other sources. Since 2001, Nokia has also voluntarily made SAR (Specific Absorption Rate) information
available to consumers. The information is included in product user guides and can also be found on
our website.
Nokia Siemens Networks supports the move by the World Health Organization to harmonize global
regulations on electromagnetic fields based on the widely recognized guidelines issued by the
International Commission on NonIonizing Radiation Protection. Nokia Siemens Networks engages
with its customers, including mobile network operators, to make them aware of electromagnetic field
issues and provides detailed instructions to ensure they operate equipment appropriately to keep
local exposure within safe limits. Nokia Siemens Networks also engages openly in global public
discussions on the topic and monitors the latest scientific studies on radio waves and health.
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