Experian 2016 Annual Report Download - page 38

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Joy Griffiths Chairman,
Asia Pacific
“ We continue to build good
momentum. By combining and
integrating our capabilities we
increased average contract values
on new wins, and our contract
pipeline continues to grow
strongly.”
Chris Clark Managing Director,
UK and Ireland, and EMEA
“ Good growth in Decision Analytics and
Marketing Services helped to maintain
our position in a challenging economic
environment. We have reorganised around
key geographies and customer segments
to enable scale and drive further growth.”
EMEA/Asia Pacific
Growth in Asia Pacific was strong,
particularly in Japan and India, which
partially offset a decline across our
bureaux in EMEA. The decline in EMEA
was primarily due to weak conditions in
some markets such as the Nordics and
South Africa.
Decision Analytics
Total and organic revenue growth at
constant exchange rates were both
18%. There was significant growth
momentum, driven by a number of new
client wins for credit risk management
software, other credit decisioning tools
and fraud prevention.
Total revenue from continuing activities
in EMEA/Asia Pacific was US$417m, with
total and organic revenue both up 7% at
constant exchange rates.
Credit Services
Total and organic revenue at constant
exchange rates decreased by 3%.
A simple banking product
making a big change to
livelihoods
“Developing products for banks, our team constantly see how
those products work for the banks’ customers, but we never really
know what impact they have on the wider community. So we
were surprised to see how a product we created to prove people’s
identity actually changed people’s lives. A lady I met in Alwar, in
Rajasthan, wasn’t earning enough to feed her two children. She
needed a loan, and to get one she had to prove who she was. But
she’d just moved from another village, so no one knew her here,
and she had no identification to show.
I showed her how to use Prove-ID, the tool we’ve created at Experian.
One could just put her biometrics through it and it would search for
her credit history and all the identification she needs to say who’s
who. She was overwhelmed – she could prove that she was from
another village, and hadn’t come into the country shopping for loans.
It was different because with banks we mostly see urban customers
so their credit report is one of a thousand reports about them. But
for people in this rural district, like this lady, their application is a
single page. Their need is very clear. A loan is their only option, so
they have to be able to prove who they are. I was very proud that we
could help her.”
Sreeram Upendran Head of Bureau Products & Head of Technology,
Experian India
Summary
Strategic report •EMEA/Asia Pacic