Experian 2016 Annual Report Download - page 36
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34
Chris Clark Managing Director, UK and Ireland, and EMEA
In the UK and Ireland, total revenue from
continuing activities was US$956m, with
total and organic revenue growth of 5%
at constant exchange rates.
Credit Services
Total and organic revenue growth at
constant exchange rates was 6%, with
growth across consumer information,
business information and automotive.
Consumer information growth was
driven by new business wins, strength
in credit reference volumes, a
strong performance from credit
pre-qualification services and
momentum in key verticals such
as financial services. In business
information, we are making good
progress on our key initiatives including
the expansion of the small and medium
enterprise channel through products
such as BusinessExpress, as well as
new business wins from large clients.
Decision Analytics
At constant exchange rates, both total
and organic revenue rose 12%. We saw
strength across a variety of sectors
and products in a strong year for wins
from banking clients and elsewhere.
There was a one-off boost in identity
management from the successful
roll-out of a new verification service in
the UK public sector, as well as strong
demand from banks for credit risk
management and fraud prevention
software and analytics.
“ We delivered good growth this year, driven by both
innovation in new products and services, and
securing key business-to-business wins through
our One Experian approach.”
UK and Ireland
Supporting people
experiencing homelessness
“The first time we went to St Ann’s Advice Centre, we were homeless. We’d lost
everything. We were in Nottingham and we saw a sign for the Advice Centre,
saying ‘Free4All, everything’s free’.
Inside, there was tea, toast, coffee and biscuits. And trestle tables full of clothing
and things. We met Adrian and Alison from Epic Partners, who run the Free4All
and get support from Experian. They told us that, if we wanted something, we
could take it. It’s all donated.
We found out that Adrian also does these discussions on financial independence.
We started taking part to talk about how to make your money go further. A chap
from Experian came along to a session to talk about credit scores, covering the
basics of how to build up credit. Everyone suggests things, like turning your
thermostat down by one degree to save on heating. Things that seem simple, but
they make quite a difference. A caseworker at the hostel we were living in helped
us find somewhere to live. But it was Free4All that helped us make it a home.”
Avril and Andy Cross UK
Summary
Strategic report •UK and Ireland