Experian 2016 Annual Report Download - page 34

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José Luiz Rossi Managing Director, Latin America
“ Our own growth initiatives and counter-cyclical products
helped us deliver good growth in Brazil, despite the
economic weakness, and we saw strong momentum
in Spanish Latin America.”
Total revenue from continuing activities
in Latin America was US$633m, with
both total and organic revenue growth
of 7% at constant exchange rates.
Credit Services
At constant exchange rates, total
and organic revenue growth in Credit
Services was 7%, with good growth
across both consumer and business
information. In Brazil, consumer
information was helped by strong
volumes of counter-cyclical products,
particularly delinquency notifications
and collections, while business
information was driven by higher
volumes, and good demand for new
scores and analytics from small and
medium enterprise customers. In
our other Latin American markets
growth was strong, with progress in
business information as we continue
to build our product range for small
and medium enterprises.
Decision Analytics
Total and organic revenue growth
was 10% at constant exchange rates.
After a weak start, we benefited from
considerable momentum, particularly
in our Spanish Latin American markets.
We have secured several multi-year
relationships with larger customers as
we integrate credit risk management
software with credit data.
Latin America
Sharing knowledge to help
a business and a family
“I gave up my weekend to help out on the Real Dreams project and I’m so glad I
did. I met a micro-business owner, Adriana. We sat on stools around the sewing
machines in her seam room. The other room in her house was where she and her
five children slept, so it was the only place we could sit. It was hard, seeing the
conditions they lived in.
Adriana told me that she makes bags and sells them for R$1.25 each. She said
sewing was her dream since she was 12, but she was giving up on it because she
couldn’t even make enough money to pay the water bill. I thought that if we could
just help her control the money coming in, we could solve some of her problems.
So I showed her how, just by keeping track of costs and profits, she could pay her
bills and start to save, too. She was so keen to learn, so I was touched that we
could help her.
After that first meeting, a group of us from Experian raised R$1,415 (around US$380)
for Adriana to buy fabric for her bags. We gave her a book for her to keep track of her
finances too. Now she brings it to each meeting, full of notes. She says it helps her
work out her profit from the bags so she knows how much more fabric she can buy.
She makes lovely bags, in lots of different colours. I didn’t imagine that just sharing
knowledge could change someone’s life. It’s really rewarding.”
Thais Micucci Strategy Planning Analyst, Serasa Experian Brazil
Summary
Strategic report •Latin America