Experian 2014 Annual Report Download - page 35

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You’ve decorated the nursery, bought the baby clothes
and your doctor has booked your hospital stay.
Two weeks before your due date, the hospital calls you. It’s a
patient counsellor, who wants to welcome you as a new patient
and discuss some administrative details. She checks your name
and insurance number, and confirms that you plan to stay in the
postnatal wing for two days after the birth.
The counsellor runs through the likely charges you’ll have to
cover. The hospital’s system links directly to your insurance
provider, so the counsellor double-checks these charges
while youre on the phone.
Based on your financial circumstances, the counsellor suggests
an instalment plan that spreads the cost over the next six
months. Thats a great idea. It won’t put too big a dent in your
finances, especially as you’ll be down to just one income after
the baby arrives.
Two days later, you receive your welcome pack from the hospital,
which includes a statement showing your estimated financial
responsibility. You check the details and everything is clear and
understandable. Great, one less thing to worry about.
Your babys arrival is a special time
in your life. The last thing you need
is uncertainty about your finances
US healthcare payments
31
Strategic report • How Experian helps: US healthcare payments
How Experian helps
In the US, our healthcare payments service provides data and
software to physician practices and hospitals, helping to simplify
the administrative process, and helping to give you the transparency
you need with your healthcare payment obligations.