Experian 2014 Annual Report Download - page 12
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We hold and manage data
about people and businesses,
to help organisations manage
the risks associated with
extending credit and with
preventing fraud.
Business lines: Credit Services
Clients
Our clients are principally organisations
that extend or offer credit. Our
diverse client base includes financial
institutions, retailers, insurance
companies, telecommunications
companies, US healthcare providers,
and the public sector.
Competitive environment
We face competition in every market
in which we operate. Our largest
competitors are Equifax, TransUnion and
Dun & Bradstreet. We hold the number
one or number two position in most of
the markets in which we operate.
Financial characteristics
We sell credit reports on a transactional
basis, priced per report delivered.
Pricing typically varies according to
the volume of reports we deliver and
revenue recurs as our clients habitually
buy from us.
Lenders and other subscribing members provide us with credit application and
repayment history data on consumers and businesses, to which we add other
information, such as public records. We aggregate, cleanse and sort this data, to form
a credit report to depict a comprehensive view of how borrowers have managed their
current and past credit obligations.
Credit reports help lenders make faster and better-informed credit decisions, set
the credit terms for new accounts and manage existing customer and supplier
relationships more positively and effectively. The reports vary by country, but typically
include data on identity, transactions, past and present credit obligations, court
judgments, bankruptcy, suspected fraudulent applications, collections and previous
addresses. For businesses, the report also covers company registration and ownership.
The laws governing data hosting and access vary by country. To check the credit history
of a person or business and to store data with us, a company must have a legitimate
reason for doing so and must usually notify the applicant of its intention.
We do not make lending decisions or offer any comment or advice on particular
applications. Instead, we provide factual information to lenders, to help them decide
whether or not to lend. They often use our data alongside other information, such as
that included in an application form.
We maintain a comprehensive security programme to protect data through its entire
lifecycle, from collection, transformation and use, to storage and then destruction.
Revenue by region
North America 43%
Latin America 37%
UK and Ireland 12%
EMEA/Asia Pacific 8%
47% contribution to Group revenue
08 Strategic report • Our business lines
We provide consumer credit
information in 19 countries.
We provide business credit
information in 13 countries.