Vodafone 2013 Annual Report Download - page 10

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Our response:
Vodafone 2015
Our Vodafone 2015 strategy reects
our condence in the future. This
is based on a new strategic approach
to our consumer offer and pricing
in Europe, an increasing focus on unied
communications, and an attractive
and growing exposure to emerging
markets. Fundamental to the success
of this strategy will be an ongoing
enhancement of the consumer and
enterprise customer experience through
continuous investment in high speed data
networks, and an increased drive towards
standardisation and simplication across
the Group to maximise cost efciency and
accelerate execution.
Consumer 2015 (turn to page 24)
Enterprise 2015 (turn to page 28)
Network 2015 (turn to page 30)
Operations 2015 (turn to page 32)
Our strategy adapts to t to, and shape,
afast-moving environment. But at its heart is our
consistent commitment to differentiation through
investment in our network and services.
Adapting
in a dynamic market
Short-term
challenges
A very tough regulatory environment,
particularly in Europe and India, combined with
signicant macroeconomic pressures in many
of our markets, mean that it is currently hard
for us to grow our business. Competition,
while a fact of life in any industry, is being
exacerbated by high unemployment and
austerity measures. These force many
customers to value price over quality.
In addition, regulation has lowered barriers
to entry and allowed low or no-capital
operators to compete with businesses such
as ours which have invested signicantly over
many years.
.
Long-term growth
opportunities
We expect smartphone adoption to accelerate
in all markets over the next three years, with
mobile applications and low cost smartphone
availability increasing everywhere. With
the broad deployment of high speed data
networks, and the increasing deployment
of TV programming, lms and music streaming
across all devices, we expect customers’
appetite for data on both mobile and xed
networks to increase signicantly. Companies
will increasingly look to consolidate telecoms
procurement across borders and put
mobility at the centre of their strategies,
favouring operators who can supply seamless
unied communications.
More on:
Strategy and
Vodafone 2015
Pages 24 to 33
08 Vodafone Group Plc
Annual Report 2013