Virgin Media 2013 Annual Report Download - page 6

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I - 4
The following table shows our operating statistics as of December 31, 2013.
CABLE
Footprint
Homes Passed1........................................................................................................................................................ 12,520,100
Two-way Homes Passed2........................................................................................................................................ 12,520,100
Subscribers (RGUs)
Television3.............................................................................................................................................................. 3,749,600
Internet4................................................................................................................................................................... 4,375,700
Telephony5.............................................................................................................................................................. 4,136,400
Total RGUs...................................................................................................................................................... 12,261,700
Customer Relationships
Customer Relationships6......................................................................................................................................... 4,908,500
RGUs per Customer Relationship .......................................................................................................................... 2.50
Customer Bundling
Single-Play.............................................................................................................................................................. 15.9%
Double-Play............................................................................................................................................................ 18.5%
Triple-Play.............................................................................................................................................................. 65.7%
MOBILE
Mobile Subscribers
Postpaid7................................................................................................................................................................. 1,879,100
Prepaid8................................................................................................................................................................... 1,111,100
Total................................................................................................................................................................. 2,990,200
____________________
(1) Homes Passed are homes and residential multiple dwelling units that can be connected to our network without materially
extending the distribution plant. Our Homes Passed counts are based on census data that can change based on either
revisions to the data or from new census results. We do not count Homes Passed relating to networks that we do not own
and operate (commonly referred to as partner networks, or Off-Net).
(2) Two-way Homes Passed are Homes Passed by those sections of our network that are technologically capable of providing
two-way services, including video, internet and telephony services.
(3) A Television Subscriber is a home or residential multiple dwelling unit that receives our television service over our
broadband network. All of our Television Subscribers receive our service via a digital television signal. Our Television
Subscriber base includes customers who pay a monthly fee for the television subscription or TiVo box functionality they
receive (Paying TV customers), as well as those that have paid an initial fee to receive a Virgin Media set-top box together
with internet and telephony subscriptions who do not pay an incremental recurring fee for our television service. Paying
TV customers made up 89% of our Television Subscriber base as of December 31, 2013.
(4) An Internet Subscriber is a home or residential multiple dwelling unit that receives internet services over our broadband
network. Our Internet Subscribers exclude 134,800 ADSL subscribers that are not serviced over our network (non-cable
internet subscribers).
(5) A Telephony Subscriber is a home or residential multiple dwelling unit that receives voice services over our network.
Telephony Subscribers exclude Mobile Subscribers. Telephony Subscribers exclude 94,800 subscribers that are not
serviced over our network (non-cable telephony subscribers).
(6) Customer Relationships are the number of residential customers who receive at least one of our television, internet or