Virgin Media 2013 Annual Report Download - page 5

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I - 3
BUSINESS
In this annual report, unless the context otherwise requires, the terms “we,” “our,” “our company,” “us” and “Virgin
Media” refer, as the context requires, to Virgin Media Inc. (and its predecessor), or collectively to Virgin Media (and its
predecessor) and its subsidiaries. Unless otherwise indicated, operational and statistical data, including subscriber statistics
and product offerings, are as of December 31, 2013.
Introduction
We are a subsidiary of Liberty Global plc (Liberty Global) that provides digital cable, broadband internet, fixed-line telephony
and mobile services in the United Kingdom (U.K.) to both residential and business-to-business (B2B) customers. We are one of
the U.K.’s largest providers of residential digital cable, broadband internet and fixed-line telephony services in terms of the number
of customers. We believe our advanced, deep-fiber cable access network enables us to offer faster and higher quality broadband
services than our digital subscriber line, or DSL, competitors. As a result, we provide our customers with a leading, next-generation
broadband service and one of the most advanced interactive TV services available in the U.K. market.
Our residential broadband subscribers generally access the internet at various download speeds ranging up to 152 Mbps,
depending on the tier of service selected. We determine pricing for each different tier of broadband internet service through analysis
of speed, market conditions and other factors.
Our digital cable service offerings include basic and premium programming and incremental product and service offerings
such as enhanced pay-per-view programming (including digital cable-on-demand), digital cable recorders, high definition and 3D
programming and access to over-the-top content.
We provide mobile services to our customers using a third-party network through a mobile virtual network operator (MVNO)
arrangement.
In addition, we provide broadband internet, fixed-line and mobile telephony and other connectivity services to businesses,
public sector organizations and service providers.
Liberty Global is a leading international cable company, with operations in 14 countries. Liberty Global connects people to
the digital world and enables them to discover and experience its endless possibilities. Liberty Global´s market-leading television,
broadband internet and telephony services are provided through next-generation networks and innovative technology platforms
that connected 24 million customers who subscribed to 48 million services as of December 31, 2013.