Virgin Media 2013 Annual Report Download - page 3

I - 1
FORWARD-LOOKING STATEMENTS
Certain statements in this annual report constitute forward-looking statements. To the extent that statements in this annual
report are not recitations of historical fact, such statements constitute forward-looking statements, which, by definition, involve
risks and uncertainties that could cause actual results to differ materially from those expressed or implied by such statements. In
particular, statements under Business, Risk Factors and Management’s Discussion and Analysis of Financial Condition and Results
of Operations may contain forward-looking statements, including, but not limited to, statements regarding our future projected
contractual commitments, our expectations with respect to our growth prospects and our strategic initiatives over the next few
years, our expectations regarding our operating cash flow margins and percentage of revenue represented by our property and
equipment additions in future periods, the future projected cash flows associated with our commitments and derivative instruments,
our business, product, foreign currency and finance strategies, our future expenditures on property and equipment additions,
subscriber growth and retention rates, competitive, regulatory and economic factors, the maturity of our markets, anticipated cost
increases, liquidity, credit risks, foreign currency risks and target leverage levels.
Where, in any forward-looking statement, we express an expectation or belief as to future results or events, such expectation
or belief is expressed in good faith and believed to have a reasonable basis, but there can be no assurance that the expectation or
belief will result or be achieved or accomplished.
In evaluating forward-looking statements, you should consider the risks and uncertainties discussed under Risk Factors and
Quantitative and Qualitative Disclosures About Market Risk, as well as the following list of some, but not all, of the factors that
could cause actual results or events to differ materially from anticipated results or events:
• economic and business conditions and industry trends in the markets in which we operate;
• the competitive environment in the cable television, broadband and telecommunications industries in the U.K., including
competitor responses to our products and services;
• fluctuations in currency exchange rates and interest rates;
• instability in global financial markets, including sovereign debt issues in the European Union (EU) and related fiscal
reforms;
• consumer disposable income and spending levels, including the availability and amount of individual consumer
debt;
• changes in consumer television viewing preferences and habits;
• consumer acceptance of our existing service offerings, including our digital cable, broadband internet, fixed-line
telephony and mobile and B2B (as defined in this annual report) service offerings, and of new technology, programming
alternatives and other products and services that we may offer in the future;
• our ability to manage rapid technological changes;
• our ability to maintain or increase the number of subscriptions to our digital cable, broadband internet, fixed-line
telephony and mobile service offerings and our average revenue per household;
• our ability to provide satisfactory customer service, including support for new and evolving products and services;
• our ability to maintain or increase rates to our subscribers or to pass through increased costs to our subscribers;
• the impact of our future financial performance, or market conditions generally, on the availability, terms and deployment
of capital;