SunTrust 2003 Annual Report Download - page 2

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ABOUT THE COMPANY
SunTrust Banks, Inc., with year-end 2003 assets
of $125.4 billion, is one of the nation’s largest
and strongest financial holding companies.
Through its flagship subsidiary, SunTrust Bank,
the Company provides deposit, credit and trust
and investment services. Additional subsidiaries
provide mortgage banking, insurance, asset
management, brokerage and capital market
services. SunTrust’s customer base encompasses
a broad range of individuals and families, high-
net-worth clients, businesses and institutions.
SunTrust enjoys leading market positions in
some of the highest-growth markets in the
United States and also serves customers in
selected markets nationally. The Company’s
priorities include consistency in financial
performance, quality in customer service and
a strong commitment to all segments of the
communities it serves.
SunTrust’s 1,201 retail and specialized service
branches and 2,225 ATMs are located primarily
in Florida, Georgia, Maryland, Tennessee,
Virginia and the District of Columbia. In addition,
SunTrust provides customers with a selection of
technology-based banking channels, including
Internet, PC and Telephone Banking. Our
Internet address is www.suntrust.com
As of December 31, 2003, SunTrust had total
assets under advisement of $181 billion. This
includes $159 billion in trust assets as well as
$22 billion in retail brokerage assets. SunTrust’s
mortgage servicing portfolio grew to $69 billion
at year-end.
CONTENTS
Letter to Shareholders 9
Selected Financial Data 14
Management’s Discussion 15
Financial Statements 54
Board of Directors 96
Shareholder Information inside back cover