Pizza Hut 2011 Annual Report Download - page 12

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After reading this Annual Report, I hope you will agree we are on
the ground floor of global growth…China and a whole lot more.
David C. Novak
Chairman & Chief Executive Officer,
Yum! Brands, Inc.
Yum! To You!
Let me wrap it up by sharing with you our most exciting opportunity. For the past 15 years, I have
been teaching a leadership program called Taking People With You. More than 4,000 people in the
Yum! system have participated in this program, and I recently wrote a book based on its success.
Taking People With You includes everything I’ve learned about how to build and align teams to get
results, and gleans the best know how in the world from what I’ve learned from top change experts,
coaches, CEOs and companies.
We have made 2012 “The Year of Taking People With You For Operational Excellence.” Training
guides have been developed in 11 different languages for our over 37,000 Restaurant General
Managers around the globe.
The learnings in Taking People With You provide a roadmap for
our leaders to take others with them on the journey to make big
things happen in their restaurant. I am convinced that, properly
executed, Taking People With You will drive world-class operations,
AND at the same time, make Customer Mania a consistent reality
for our customers all around the world. It is also the vehicle that
will forever institutionalize our powerful, How We Win Together
culture, the bedrock of our success.
By the way, all the proceeds from the book, Taking People With You,
go to the United Nations World Food Programme to help save the
lives of starving children, so tell your friends and neighbors about
it. Better yet, buy a book and pass it on.
Our people capability and culture have
never been stronger and represent
the foundation of our future. I’d like
to thank our franchise partners, team
members and associates around the
globe for their hard work, dedication
and commitment to help build Yum!
Brands and for Serving the World.
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