MasterCard 2008 Annual Report Download - page 6

4 MasterCard Annual Report 2008
Gross Dollar Volume2
($ billions)
Net Revenue
($ millions)
Processed Transactions3
(millions)
Net Income1
($ millions)
in 2008, received numerous awards as one of the world’s most admired and enduring campaigns. In addition, we continue
to leverage top-tier sponsorships that help drive business for our customers and unique experiences for our cardholders.
At the same time, the MasterCard Worldwide Network processes billions of transactions each year, fueling connections
among our customers, merchants and cardholders that propel commerce around the world. With an agile and integrated
structure unparalleled in the industry, our network delivers operational excellence, shaping innovative solutions for
customers, effi cient payment alternatives for merchants and greater choice and convenience for cardholders. The new
MasterCard Integrated Processing Solutions™ platform, for example, enables customers to offer leading-edge products and
expand debit and prepaid portfolios across banking channels.
Our ability to analyze transactional data and produce actionable intelligence and market insights continues to prove its
value as well. MasterCard Advisors — our global professional services organization — provides customers with strategic
approaches that drive new business opportunities. In the United States and the United Kingdom, SpendingPulse®
, a
macroeconomic indicator from MasterCard Advisors, reports on retail spending in a variety of categories. Additional
MasterCard reports shed light on everything from the rise of Internet shopping among Asian women to ways European
fi nancial institutions can better understand their cardholder base.
Of course, of all our advantages, our employees are our greatest strength. They have taken up the call to reduce costs
during these challenging times and continue to focus fi rmly on the needs of our customers. From St. Louis to Singapore,
they embrace the values that permeate our culture — teamwork, transparency and diversity — while upholding our high
ethical standards.
Positioning MasterCard for the Future
Centering our efforts on what matters most to our customers, we made key decisions and investments over the past year
that lay the groundwork for the future.
On the legal front, we resolved disputes with American Express and Discover Financial Services. On the regulatory side, we
applauded the decision of Canada’s Commissioner of Competition to support dual issuance of competing payment brands
by fi nancial institutions. This move provides new prospects in a market where MasterCard has become the fastest-growing
payments brand.
In 2008, we forged a number of important relationships. We began integrating our operations with Europay France,
enabling French banks to provide competitive services while benefi ting from a single point of contact for their electronic
payment needs. In addition, with innovation critical to delivering value, we acquired Ireland-based software company
Orbiscom, building on our existing partnership, through which we developed MasterCard inControl™
. Earlier this year,
$2,533
$2,272
$1,919
06
07
08 $4,992
$4,068
$3,326
06
07
08
20,966
18,7524
16,1414
06
07
08 $1,239
$1,029
$457
06
07
08
(2) In 2007, we updated GDV to exclude commercial funds transfers in China, which are generally transactions that facilitate the transfer of funds between
bank branches but do not involve traditional cash withdrawals or balance transfers. Data for 2006 has been restated to be consistent with this approach.
(3) The data above represents all transactions processed by MasterCard, including PIN-based online debit transactions.
(4) In 2008, we updated our processed transactions numbers to apply reversals and include certain cash transactions. Prior period numbers have been restated to
be consistent with this revised methodology. Revenue has not been impacted by these changes.