Konica Minolta 2015 Annual Report Download - page 19

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The Konica Minolta business model is supporting the resolution of customer issues by fully understanding them and
providing a combination of products and services as solutions. To that end, we are committed to bringing together
the collective strengths of One Konica Minolta and quickly expanding operations through means such as open
innovation backed by industry-academia collaboration and alliances with external partners.
Reduce environmental
impact
Big data
analysis service
Support production
of high-quality devices
Innovate marketing
methods
Work style transformation Improve
quality of life
Social trends
Issues faced by companies
Growth in emerging countries Challenges in developed countries Planet/Environment Energy/Resources
Economy/Finance Information distribution/use
Business Innovation Centers in 5 Major Regions around the World
• Invite experts from various industries
• Constantly promote over 20 business development projects to suit the distinct market
characteristics of each region
Creating new value by leveraging strong customer relations globally
Value Creation Process
Provide ongoing services
Foundation of
service-providing business
Strengthen bond
with customers
and assess needs
Printing General Office Medical Manufacturing Other (Logistics, etc.)
Local companies
• Evolve from a sales company into
a locally-operating company
• Train/Foster field engineers who know
customers (industries) well
• Increase consultation for customers’ businesses
and management of business reform
Customer
Hardware components
Network platforms
Solution services
Environmental Solutions
Industrial BusinessHealthcareBusiness Technologies
Creating businesses with high added-value from the customer's perspective
Helping to solve issues customers face by providing products + services (solutions)
Create innovative business together with
customers from locations closer to
the market and consumers
Business partners,
industry-academia
alliances
• Universities
• Venture capital, etc.
Fast results through
open innovation
Fast results through
open innovation
Quick expansion
and strengthening
through M&A and alliances
Core technologies
Materials
technologies
Optics
technologies
Nano-fabrication
technologies
Imaging
technologies
Bring together the collective strengths of
One Konica Minolta to achieve
a shift in the focus of our business
18
KONICA MINOLTA, INC. Annual Report 2015
Foundation for GrowthBusiness StrategiesGrowth StrategyCompany Overview and Characteristics Financial Report