Holiday Inn 2013 Annual Report Download - page 190

The Annual Report and Form 20-F 2013 contain certain forward-looking statements as defined under US legislation (section 21E of
the Securities Exchange Act of 1934) with respect to the financial condition, results of operations and business of InterContinental Hotels
Group and certain plans and objectives of the Board of Directors of InterContinental Hotels Group PLC with respect thereto.
Such statements include, but are not limited to, statements made in the Chairman’s Statement and in the Chief Executive Officers’s
Review. These forward-looking statements can be identified by the fact that they do not relate only to historical or current facts.
Forward-looking statements often use words such as ‘anticipate’, ‘target’, ‘expect’, ‘estimate’, ‘intend’, ‘plan’, ‘goal’, ‘believe’, or other
words of similar meaning. These statements are based on assumptions and assessments made by InterContinental Hotels Group’s
management in light of their experience and their perception of historical trends, current conditions, expected future developments and
other factors they believe to be appropriate.
By their nature, forward-looking statements are inherently predictive, speculative and involve risk and uncertainty. Thereareanumber of
factors that could cause actual results anddevelopments to differ materially from those expressed in, orimplied by, such forward-looking
statements, including, but notlimited to: the risks of the effect of political and economic developments; the risk of events that adversely
impact domestic orinternational travel; the risks of the hotel industry supply and demand cycle; the Group is subject to competitive
and changing industry; the Group’s dependency on a wide range ofexternal stakeholders and business partners; the risks related to
identifying, securing and retaining franchise and management agreements; the risks in relation to changing technology and systems;
the Group’s reliance on the reputation of its brands and the protection of its intellectual property rights; the risks involved in the Group’s
reliance upon its proprietary reservations system and the risk of its failure and increased competition in reservations infrastructure;
the risks related to information security and data privacy; the risks associated with safety, security and crisis management; the ability
to acquire and retain the right people, skills and capability to manage growth and change; compliance with existing and changing
regulations across numerous countries, territories and jurisdictions; the risk of litigation; the risks related to corporate responsibility;
the risks associated with the Group’s financial stability and its ability to borrow and satisfy debt covenants; and the risks associated with
the Group’s ability to maintain adequate insurance.
The main factors that could affect the business and financial results are described in the Strategic Report of the Annual Report and
Form 20-F 2013.
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Holiday Inn received the highest numerical score
among mid-scale full service hotels in the
proprietary J.D. Power 2011-2013 North America
Hotel Guest Satisfaction Index Study(SM). 2013
study based on responses from 68,787 guests
measuring 4 mid-scale full service hotels and
measures opinions of guests who stayed in a
hotel June 2012-May 2013. Proprietary study
results are based on experiences and perceptions
of consumers surveyed July 2012-May 2013.
Your experiences may vary. Visit jdpower.com.
188 IHG Annual Report and Form 20-F 2013
Forward-looking statements