Experian 2010 Annual Report Download - page 19
Download and view the complete annual report
Please find page 19 of the 2010 Experian annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.-
1 -
2
-
3
-
4
-
5
-
6
-
7
-
8
-
9 -
10 -
11 -
12 -
13 -
14 -
15 -
16 -
17 -
18 -
19 -
20 -
21 -
22 -
23 -
24 -
25 -
26 -
27 -
28 -
29 -
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
-
59
-
60
-
61
-
62
-
63
-
64
-
65
-
66
-
67
-
68
-
69
-
70
-
71
-
72
-
73
-
74
-
75
-
76
-
77
-
78
-
79
-
80
-
81
-
82
-
83
-
84
-
85
-
86
-
87
-
88
-
89
-
90
-
91
-
92
-
93
-
94
-
95
-
96
-
97
-
98
-
99
-
100
-
101
-
102
-
103
-
104
-
105
-
106
-
107
-
108
-
109
-
110
-
111
-
112
-
113
-
114
-
115
-
116
-
117
-
118
-
119
-
120
-
121
-
122
-
123
-
124
-
125
-
126
-
127
-
128
-
129
-
130
-
131
-
132
-
133
-
134
-
135
-
136
-
137
-
138
-
139
-
140
-
141
-
142
-
143
-
144
-
145
-
146
-
147
-
148
-
149
-
150
-
151
-
152
-
153
-
154
-
155
-
156
-
157
-
158
-
159
-
160
-
161
-
162
-
163
-
164
 |
 |
17
Introduction
2 – 11
Governance
52 – 84
Financial statements
85 – 160
Business review
12 – 51
Carbon footprint (000’s tonnes)
Experian’s environmental impact is
largely the result of energy use in
buildings, especially its data centres,
and employee travel. We are taking
steps to steadily reduce energy
consumption and hence cost, and to
extend the purchase of energy from
renewable sources.
Employee engagement
Experian’s people are at the heart of
our success and are a key resource.
We have taken a number of steps
to improve employees’ satisfaction
and involvement with the Company
and we regularly survey our whole
working population to measure their
engagement.
2009 2008 2007
Percentage score calculated by the degree of
positive response to a specied range of questions.
Score for 2007 is an amalgamation of regional
surveys conducted over a two-year period.
No survey was conducted during the year ended
31 March 2010; the next survey will take place
in June 2010. Please refer to page 10 for further
information on how people are a key resource at
Experian.
Buildings Transport
Where emissions factors have changed, we have
applied the most recent factors retrospectively.
Data in respect of air travel was included for the
rst time in 2007.
For further information on Experian minimising
its impact on the environment please refer to the
Corporate Responsibility report at
www.experiancrreport.com.
2010 data reects improved measurement and
estimation processes which it has not been
possible to apply to previous years’ data. See the
full CR report for details and calculation methods
at www.experiancrreport.com
57%
74%
71%
53%
North
America
87%
Latin
America
64%
51%
62%
UK and
Ireland
62%
56%
53%
EMEA
68%
62%
Asia Pacic
Countries with offices
Experian supports local and
multinational clients in over 90 countries
throughout a network of ofces. We
currently have ofces in 40 countries.
40
10
40
09
3808
3607
32
06
Number of consumer credit bureaux
Experian’s consumer credit bureaux are
the foundation for its consumer credit-
related activities. We own consumer
credit bureaux in 14 countries and have
an interest in a further two.
Number of business credit bureaux
Experian’s business credit bureaux
are the foundation for its business
information activities. We own business
credit bureaux in 10 countries and have
an interest in a further two.
For further information on Credit Services, see
page 6.
For further information on Credit Services, see
page 6.
16
10
15
09
15
08
14
07
12
06
12
10
12
09
908
7
07
606
10 62 16
09 61 18
08 67 16
07 59 15
06 53 6
10