Wells Fargo 2005 Annual Report Download - page 20

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18
“Our business is all about relationships.If we earn our customers’ trust
then they’ll rely on us as their financial institution and we can earn all
their business.We offer valued advice to deepen every relationship, to
help every customer be financially successful. Relationship managers
are key in building successful partnerships. Our talented team of
bankers is trained and equipped with extensive product knowledge.
We know our customers well.We listen and respond by
customizing specific solutions tailored to each customer’s financial
needs.We anticipate challenges and design solutions they may not
have even thought about.The more they value our relationship, the
more resources we can provide them—credit for their operations,
a term loan for capital expenditures or acquisitions, investment
alternatives, insurance solutions, or treasury management.When
our customers succeed, we succeed.”
Iris Chan, Commercial Banking
Years in financial services: 30
Growing with Customers
“We’re a diverse, complex group—22 businesses and 150 locations
nationwide.Our team members do everything from making loans
and leases to investing in securities and providing capital markets
advice.Our customers range from tribal governments and local school
districts to real estate developers and Fortune 1000 companies.
Our picture of success: understand our customers’businesses
better than anyone else and offer them great ideas and sophisticated
solutions so they can be more successful.We ring the bell when we
help create value for them.”
Tim Sloan, Specialized Financial Services
Years in financial services: 21
Ringing the Bell
Team members: 1,100
Customers: 8,200
#1 financial services provider
to middle-market companies in
western U.S.
(l to r): Richard Gan, Commercial
Banking,Austin,Texas; Iris Chan;
Gary Dyshaw,Commercial Banking,
St. Paul, Minnesota
Team members: 1,800
Customers: 33,000
Assets: $30 billion
(l to r): Alex Idichandy, Corporate
Banking, Atlanta, Georgia;
Kristine Netjes,Media Finance,
Minneapolis, Minnesota;
Tim Sloan