Wells Fargo 2005 Annual Report Download - page 19

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17
“We’re a diverse group of businesses that share one vision
for success—to help our team members and customers
achieve their goals.
For team members,this means knowing how their work
connects to the Wells Fargo vision,knowing they have the tools,
work environment and partnering spirit to go as far as their talent
and skill can take them. For customers, it means helping them
achieve financial success.
Having the right products and services is important, but
to satisfy all our customers’financial needs we have to build
relationships with them, as trusted advisors, so they’ll want to
give us all their business.”
Mike James, Diversified Products
Years in financial services: 33
Trusted Advisors
“To succeed as an insurance provider we must be consistently
superior in helping customers identify their specific risks,
understand their insurance choices, select cost-effective protection,
and be comfortable with their choice.Success in all of these helps
them, and us, be financially successful.
Like checking, investments and a mortgage, insurance is a core
Wells Fargo product: when customers buy it from us they’re more
likely to buy more products from us.That’s why we’re a full-service
provider of insurance solutions through our insurance agencies,
banking stores, phone, mail and internet.
We’re the world’s fifth largest insurance brokerage company,
and America’s largest crop insurance provider—but we have
unlimited potential for growth and more success.Only four percent
of our banking customers buy their insurance through us!”
Pete Wissinger, Insurance
Years in financial services: 30
Insurance: Core Product
Team members: 5,000
#1 U.S. small business lender
#2 U.S. debit card issuer
Student loan customers: 1 million
(l to r): Ciony Catangui,Education
Finance Services,Sioux Falls,
South Dakota; Danny Ayala, Global
Remittances,Concord, California;
Mike James
Team members: 2,000
Customers: 300,000
World’s 5th largest insurance broker
#1 U.S. crop insurer
#1 bank-owned insurance agency
(l to r): Pete Wissinger; John Tebbs,
Rural Community Insurance Services,
Winchester, Kentucky; Paul Gauro,
Wells Fargo Insurance, Minneapolis,
Minnesota